Lizbeth Tovar
Hemet,CA
Summary
Dynamic Parts Specialist with a proven track record at Last Chance Performance Marine, excelling in inventory management and customer interaction. Enhanced customer satisfaction through efficient parts delivery and problem-solving skills, ensuring timely service and minimal delays. Recognized for maintaining an organized workspace and effectively collaborating with technicians to optimize repair processes.
Overview
3
3
years of professional experience
Work History
Parts Specialist
Last Chance Performance Marine
08.2021 - 07.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Monitored supplies to prevent shortages and overstock.
Education
High School Diploma -
Hemet High School
Hemet, CASkills
- Shipping and receiving
- Returns processing
- Packaging and labeling
- Sales support
- Warranty administration
- Stock control
- Problem-solving skills
- Email communication
- Inventory management
- Improving customer satisfaction
- Social media marketing
- Goal setting
- Payment processing
- Teamwork
- Attention to detail
- Multitasking
- Customer interaction
- Safety procedures
Languages
Spanish
Limited Working
Timeline
Parts Specialist
Last Chance Performance Marine
08.2021 - 07.2024
High School Diploma -
Hemet High School
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