Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizbeth Vazquez

Houston

Summary

Highly motivated employee with desire to take on new challenges. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Overview

9
9
years of professional experience

Work History

Manager's Assistant

Target
03.2016 - 10.2020
  • Reduced operational costs with thorough budget analysis and effective costsaving measures.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.

Daycare Worker

Sunshine Daycare Center
11.2020 - 02.2022
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Receptionist Administrator

Clinica Hispana
04.2022 - 08.2023
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided assistance in others departments as needed when workload was high.
  • Created spreadsheets using microsoft excel for tracking purposes.

Customer Service Representative

Amtex Insurance
08.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.


School Crossing Guard

HISD Police Department
09.2024 - Current
  • Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
  • Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.

Education

Chavez High School
Houston, TX
06-2016

Skills

  • Bilingual
  • Patience and tolerance
  • Multitasking
  • Problem Resolution
  • Adaptability

Languages

English
Spanish

Timeline

School Crossing Guard

HISD Police Department
09.2024 - Current

Customer Service Representative

Amtex Insurance
08.2023 - Current

Receptionist Administrator

Clinica Hispana
04.2022 - 08.2023

Daycare Worker

Sunshine Daycare Center
11.2020 - 02.2022

Manager's Assistant

Target
03.2016 - 10.2020

Chavez High School

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