Lizbeth Garcia
Donna,Tx
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Sales Representative
Region Staffing
San Juan, TX
09.2021 - Current
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed up with clients after installations to assess quality service and customer satisfaction.
- Achieved territory, individual, and company goals for call metrics, sample distribution, market share, and sales.
- Maintained a positive attitude and diplomacy when dealing with customers and other team members.
- Built trust and loyalty by maintaining professionalism while persuading customers.
- Applied good listening skills to determine customer preferences and financial limits.
- Closed sales by overcoming objections.
- Improved overall customer purchasing experiences to promote steady revenue.
- Recommended, selected and located merchandise based on customer desires.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Monitored customer order process and addressed customer issues.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted available products and services to customers during service, account management and order calls.
Steel Mart , Sales Representative
novus polaris
Pharr, TX
03.2021 - 07.2021
- Engaged customers and built connections to drive long-term sales
- Created successful strategies to develop and expand customer sales.
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
- Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
- Monitored customer order process and addressed customer issues.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- Collected payment for customer purchases
- Greeted all customers and provided prompt and friendly service
- Solved complaints by customers and issued credits for returned merchandise
- Answered questions regarding all products
- Adhered to all cash handling policies and procedures
- Applied paints, epoxies, and finishes with spray gun to surfaces.
Home Health Care Provider
Jericho health service inc
Brownsville, United States
02.2020 - 03.2021
novus>Submitted regular reports detailing progress with treatments and current healthcare needs.
Tasty Corn , Assistant Store Manager
Tasty corn
Mcallen, TX
10.2016 - 01.2020
- Increased employee job satisfaction with hands-on, motivational approaches
- Implemented and supervised maintenance and sanitation standards for equipment and instruments
- Monitored and controlled department budget, grew revenue, and contained expenses, reviewing monthly profit and loss statements to identify areas in need of improvement
- Get payroll processes ready and distribute payroll checks
- Identified problem areas and suggested training to improve team performance
- Proactively solved worker issues to keep the team working well together and on-task
- Handled scheduling for store shifts to achieve adequate staffing.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Daily bank deposit
- Make purchase order and receive material from suppliers
Education
High School Diploma - General study
Donna north high school
Skills
- Superb Customer service
- Multitasking
- Motivation
- Organization
- Task prioritization
- Fast learner
- Relationship Selling
- On-Site Product Demonstrations
- Sales Closing
- Product and Service Knowledge
- Customer Needs Assessment
- Account Development
- Client Service
- Sales Development
- Closing Sales
- Product Promotions
- Exceeds Sales Goals
- Relationship Building
- Complaint Resolution
- Appointment Scheduling
- Account Updating
- Prioritization
- Stock Management
- Customer Consulting
- Problem Resolution
Timeline
Sales Representative
Region Staffing
09.2021 - Current
Steel Mart , Sales Representative
novus polaris
03.2021 - 07.2021
Home Health Care Provider
Jericho health service inc
02.2020 - 03.2021
Tasty Corn , Assistant Store Manager
Tasty corn
10.2016 - 01.2020
High School Diploma - General study
Donna north high school