Lizbeth S Munoz
Roma,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, dependable, punctual and a productive professional at all times.
Overview
12
12
years of professional experience
Work History
Vital Tech/Office Clerk
Dr. Juan Aguilera And Associates
12.2018 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed routine data entry and document management.
- Responded to inquiries from callers seeking information.
- Stayed up to date on multiple safety checks.
- Perform essential medical responsibilities on over 30 patients per day,
- Measure vital signs, preparing treatment rooms and assisting with labs and in office procedures.
- Maintained stocked supplies to support team needs and maximize performance.
- Strive to create a clean and healthy environment for patients.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services.
Receptionist
Roma Medical Clinic
01.2013 - 04.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Checked-in visitors and managed logbooks to comply with security initiatives.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered over 50 calls using a multi-line telephone, directing callers to appropriate company personnel.
- Scheduled and confirmed appointments, communicated with clients and updated client records.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
Clerk Specialist
Starr Home Health Agency
10.2008 - 01.2013
- Completed projects and work assignments ahead of tight deadlines.
- Provided quality clerical support through data entry, document management and email correspondence.
- Produced high-quality documents for customer-facing needs.
- Promoted customer loyalty by delivering friendly service and knowledgeable assistance.
- Interacted with customers by phone, email or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
High School Diploma -
Roma High School
Roma, TX05.1994
Skills
- Excellent Communication
- Bilingual
- Teamwork and Collaboration
- Adaptability
- Analytical and Critical Thinking
- Decision-Making
- Problem Solving
- Active Listening
- Correspondence Tracking
- Time Management
- Personal and Professional Courtesy
Timeline
Vital Tech/Office Clerk
Dr. Juan Aguilera And Associates
12.2018 - 05.2020
Receptionist
Roma Medical Clinic
01.2013 - 04.2016
Clerk Specialist
Starr Home Health Agency
10.2008 - 01.2013
High School Diploma -
Roma High School
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