Lizbett Amezcua
Madera,CA
Summary
Reliable employee committed to operational safety and customer satisfaction. Proficient in operating heavy machinery for moving tasks. Skilled problem solver, finding optimal solutions for loading and unloading materials. Highly organized and dependable candidate, managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, seeking an entry-level position as Job Title. Committed to supporting the team in achieving company objectives. Seeking a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving abilities. Detail-oriented team player who can handle multiple projects simultaneously with high accuracy.
Overview
9
9
years of professional experience
Work History
Warehouse Material Handler
Ulta Distribution Center
06.2021 - Current
- Observed safety procedures and practices to prevent injury.
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Located materials and supplies by pulling and verifying items on production orders.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Sorted materials for scanning to meet production goals.
- Cleaned, sanitized and maintained equipment and storage areas to comply with health regulations and quality standards.
- Operated material handling equipment to receive and ship freight.
- Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
- Organized and stacked various materials.
- Worked closely with teammates to coordinate tasks and support safety.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
- Filled orders by packaging items and labeling for delivery.
- Tracked outgoing and incoming shipments of materials, updating inventory frequently.
Cashier
Arco Ampm
03.2017 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Waitress
Maranatha Restaurant
01.2017 - 08.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Packing Associate
La Rosa Tortilla Factory
08.2015 - 07.2016
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained clean, neat and organized stockroom for easy access to goods.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
- Executed month-end inventory counts to identify discrepancies.
- Recorded shipment data such as weight and discrepancies using Software.
- Placed items into bags, boxes or other containers.
- Assembled boxes, cartons and containers to package items.
- Counted items to verify accuracy of orders.
- Cleaned and maintained production area and equipment.
- Re-packaged damaged or incorrectly packaged items.
- Packaged fragile items with cushioning material.
- Inspected items for defects and damage.
- Sealed containers and packages with glue, tape or other materials.
- Sorted and stacked finished items.
Education
West Hollywood College Preparatory School
1317 N Crescent Heights Blvd, West Hollywood, CA 901.2015
Skills
- OSHA Standards
- Supply Pulling
- Detailed Product Information
- Crating Shipments
- Task Management
- Team Meetings
- Industry Best Practices
- Stacking and Staging
- Customer Needs Assessments
- Safety Codes
- Performance Goals
- Product Availability
- Bracing, Padding and Strapping
- Sign Sales
- Customer Experience
- Product Promotion
- Filling Requisition Orders
- Materials Handling Safety Training
- Customer Satisfaction
- General Housekeeping
Languages
Spanish
Native or Bilingual
Skills
- Materials Movement
- Incoming Shipments Review
- Production Documentation
- Customer Order Fulfillment
- Tool and Supply Organization
- Inventory Accuracy
- Damage Prevention
- Storage Area and Container Cleaning
Timeline
Warehouse Material Handler
Ulta Distribution Center
06.2021 - Current
Cashier
Arco Ampm
03.2017 - 05.2020
Waitress
Maranatha Restaurant
01.2017 - 08.2017
Packing Associate
La Rosa Tortilla Factory
08.2015 - 07.2016
West Hollywood College Preparatory School