Liz Betty Concha Gomez
Miami,FL
Summary
Dedicated Medical Assistant with extensive experience at Medical Assistance And Response, skilled in phlebotomy and patient-focused care. Proven ability to enhance clinic efficiency through effective patient scheduling and clinical documentation. Strong communicator committed to maintaining HIPAA compliance and fostering trust, ensuring optimal patient experiences and safety.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant Phlebotomy and Ekg
Medical Assistance And Response
Miami, FL
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Education
Associate Degree In Nursing -
Florida National University
Hialeah, FL06.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Electronic health records
- Electronic medical records
- Phlebotomy techniques
- CPR
- Immunization administration
Certification
Medical assistant
Phlebotomy
EKG
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Medical Assistant Phlebotomy and Ekg
Medical Assistance And Response
01.2024 - Current
Associate Degree In Nursing -
Florida National University