Lizell Visser
Cindy Tseng D.D.S
Bothell,WA
2
Languages
1
Certification
2027
years of professional experience
Motivated and relationship-driven professional with a Marketing degree and hands-on clinical experience assisting prosthodontist, general dentist, orthodontist and veterinarians in fast-paced clinical and surgical environments. Experienced in supporting complex procedures, collaborating with healthcare professionals, educating patients and clients, and maintaining the highest standards of patient care and sterile technique. Known for building strong relationships, communicating effectively with clinical teams and patients, and thriving in performance-driven environments.
Combining a strong business foundation with diverse clinical experience, I am eager to leverage my ability to learn complex products quickly, deliver exceptional customer service, and develop lasting partnerships with healthcare providers. Highly organized, self-motivated, and goal-oriented, I am passionate about helping clinicians improve patient outcomes through innovative medical technology while driving sales growth and exceeding performance expectations.
Work History
Prosthodontist Assistant
- Assisting during complex surgical procedures, including dental implants, bone grafting and extractions.
Dental Assistant
1 Year 9 Months- Assisted in patient intake and recorded medical histories accurately.
- Prepared treatment rooms and sterilized instruments to ensure compliance with safety standards.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Utilized dental software for patient records management, ensuring accuracy of data entry.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed appointment scheduling and patient follow-ups to optimize office workflow.
- Assisted patients with insurance verification and billing inquiries for seamless service delivery.
- Responded to patient inquiries via phone and email, providing timely information and support.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Contributed to positive workplace environment by collaborating closely with dental professionals and office staff.
Orthodontic Assistant
4 Months- Prepared and sterilized dental instruments to maintain a safe, hygienic work environment.
- Educated patients on oral hygiene practices and post-treatment care procedures effectively.
- Collaborated with team members to enhance workflow efficiency and patient experience.
- Provided exceptional chairside assistance to the orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
- Poured and shaped molds from impressions and trimmed molds in the grinder.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Au Pair
1 Year 11 Months- Developed educational and recreational programs tailored to individual children's needs.
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Fostered open communication between host families and children, enhancing relationships and trust.
- Assisted in household management tasks, including meal preparation and scheduling activities.
- Provided support for homework, encouraging academic growth and confidence in learning.
- Coordinated cultural exchange experiences, enriching children's understanding of diverse backgrounds.
- Developed bilingual abilities in Afrikaans through immersive conversation and activities.
- Implemented effective behavior management strategies to promote positive interactions among children.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
Medical Sales Intern
1 Month- Assisted in developing promotional materials for new product launches.
- Collaborated with sales team to streamline communication and improve client relations.
- Analyzed sales data to track performance and identify growth opportunities.
- Conducted market research to identify customer needs and preferences.
- Analyzed market trends and competitor activities to identify opportunities for business expansion.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
Marketing Intern
3 Months- Supported marketing strategy implementation to enhance customer acquisition, engagement, and retention.
- Worked closely with team, gaining knowledge of day-to-day processes and duties.
- Worked with the design team to create and edit visual assets, such as graphics, photos, and videos.
Education
Certificate in Veterinary Assistant - Veterinary Science
- 3.8 GPA
- Ranked in Top 10% of class
Certification in Leadership And Management Skills - Business
Strenth And Conditioning Skills - Health and Physical Fitness
Bachelors of Commerce in Marketing - Marketing Management
Skills
Sales & Business Skills
Relationship Building
Consultative Selling
Customer Service Excellence
Marketing Strategy
Communication & Active Listening
Presentation & Product Demonstrations
Microsoft Office (Excel
PowerPoint
Word)
Clinical & Healthcare Knowledge
Surgical Chairside Assistance
Clinical procedure knowledge
Medical & Dental Terminology
Operating room/Sterile Technique
Infection Control & OSHA Compliance
Product Education
Certification
Basic Life Support(CPR and AED)
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Timeline
Orthodontic Assistant
Bright Now! Dental
01.2025 - 05.2025Read More
Dental Assistant
Cindy Tseng D.D.S
11.2024 - CurrentRead More
Au Pair
Cultural Care Au Pair, USA - Au Pair
10.2019 - 09.2021Read More
Medical Sales Intern
Medinox
07.2019 - 08.2019Read More
Marketing Intern
MES Consultants
08.2017 - 11.2017Read More
Prosthodontist Assistant
Seattle Dental Studio
Read More
Pima Medical Institute
Certificate in Veterinary Assistant from Veterinary Science
Read More
North Seattle Community College
Certification in Leadership And Management Skills from Business
Read More
North Seattle Community College
Strenth And Conditioning Skills from Health and Physical Fitness
Read More
North West University
Bachelors of Commerce in Marketing from Marketing Management
Read More