Lizet Batista
Houston,TX
Summary
Enthusiastic language specialist with excellent communication and interpersonal skills demonstrated by 5 years of experience in diverse settings.
Overview
7
7
years of professional experience
Work History
Bilingual Care Facilitator
Dedicated Senior Medical Center
04.2023 - 03.2024
- Provided secretarial, administrative and language support.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Bilingual Front Desk Associate
Layton Aesthetic Plastic Surgery
10.2022 - 03.2023
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Used internal software to process reservations, check-ins and check-outs.
- Assisted guests with questions regarding services and products
English-Spanish Tutor
Freelance
04.2019 - 01.2022
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Supported students with helpful study habits and exam strategies.
- Helped students prepare for routine and standardized tests (IELTS) and college entrance exams (History, English, and Spanish).
EFL Teacher
Britannia School
09.2017 - 08.2019
- Taught EFL to students of diverse cultural backgrounds and ages (K12 and adults).
- Performed clerical and administrative support duties including scheduling, recordkeeping, and student registration.
English-Spanish Interpreter
KOTRA
11.2018 - 11.2019
- Assisted South Korean companies participating as exhibitors in Havana International Fair (FIHAV).
- Scheduled meetings and visits.
- Recorded and transcribed meeting minutes.
Education
Course - Lesson Design And Assessment
Arizona State University
01.2021
Course - Theories of Second Language Acquisition
Arizona State University
11.2020
Bachelor of Arts - Foreign Languages
University of Havana
Havana, Cuba07.2019
Skills
- Communication Strategies
- Empathic listening
- Cultural Competence
- Editing Skills
- Multitasking
- Creativity
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Bilingual Care Facilitator
Dedicated Senior Medical Center
04.2023 - 03.2024
Bilingual Front Desk Associate
Layton Aesthetic Plastic Surgery
10.2022 - 03.2023
English-Spanish Tutor
Freelance
04.2019 - 01.2022
English-Spanish Interpreter
KOTRA
11.2018 - 11.2019
EFL Teacher
Britannia School
09.2017 - 08.2019
Course - Lesson Design And Assessment
Arizona State University
Course - Theories of Second Language Acquisition
Arizona State University
Bachelor of Arts - Foreign Languages
University of Havana