Summary
Overview
Work History
Education
Skills
Timeline
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Lizet Herrera

Thornton,CO

Summary

  • Dedicated Manager's Assistant with 9 years of experience taking responsibility for various administrative and managerial tasks to keep operations running smoothly. Well-versed in coordinating service operations and monitoring and maintaining inventory.
  • Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • 10+ years of great customer service.

Overview

9
9
years of professional experience

Work History

Manager's Assistant

Take Me 4 Granite
07.2014 - 02.2022
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Scheduled meetings and managed calendar.
  • Monitored and managed social media accounts.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Utilized [Software] to create and edit correspondence, documents and materials.

Waitress

Jack & Grill
10.2016 - 09.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Leasing Consultant

Bridge Management
08.2013 - 05.2014
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Responded to requests and scheduled appointments for property showings.
  • Collected rent and tracked resident payments and information in computer system.
  • Generated leads for sales and rental properties through cold calls and referrals.

Waitress

Village Inn And Restaurant
02.2013 - 07.2013
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Diploma -

Mountain Range High School
Westminster, CO
05.2013

Skills

  • Check Disbursement
  • Office Meetings
  • Referral Network
  • Set Appointments
  • Customer Relations and Communication
  • Organize Files
  • Basic Computer Support
  • Microsoft Office
  • Bilingual in Spanish and English
  • Data Modeling Software

Timeline

Waitress

Jack & Grill
10.2016 - 09.2017

Manager's Assistant

Take Me 4 Granite
07.2014 - 02.2022

Leasing Consultant

Bridge Management
08.2013 - 05.2014

Waitress

Village Inn And Restaurant
02.2013 - 07.2013

High School Diploma -

Mountain Range High School

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Lizet Herrera