Summary
Overview
Work History
Skills
REFERENCES
Timeline
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LIZET MANZO

LODI,California

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic. Adept at working effectively unsupervised and quickly mastering new skills. .

Overview

6
6
years of professional experience

Work History

CROSS-DOCK SPECIALIST

ESTES FORWARDING WORLD WIDE
Tracy
09.2022 - 04.2024
  • Inspected Freight at dock for anything hazmat/leaking and liquids/ Verified accuracy of shipment details before releasing them from the dock area booked shipments to ensure they will make delivery service requested by costumer
  • Responded promptly to customer inquiries regarding freight charges, delivery times and special requests for services.
  • Operated computer systems associated with tracking shipments, updating information and generating reports.
  • Maintained accurate records of all cargo handled on assigned shift.
  • Made phone calls/emails on the daily with Pick-up and delivery agents/Airlines/ups/Fed-ex to assure delivery time was met.
  • Effectively manage multiple tasks and work under pressure to meet deadlines.
  • Comply with company C-TPAT and TSA security procedures
  • Handle complaints and resolve them using exceptional customer service to preserve customer satisfaction, vendor relationships, and company reputation.
  • Created quotes for aquamatic/automatic/dasher technologies/zipline to meet my company and costumer needs.

Operations Production Lead

Scientific Specialties Inc
Lodi
03.2018 - 08.2022
  • Ensured adherence to safety regulations, quality standards and production schedules.
  • Coordinated daily operations activities to ensure maximum efficiency and productivity.
  • Managed the selection, training and development of personnel in the Operations Department.
  • Provided technical guidance and support to staff members regarding operational issues.
  • Maintained accurate records of inventory levels, resources utilization, job costs and other key metrics.
  • Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
  • Interpreted, understood and communicated information on job tickets, configured production operations to meet specifications and prioritized job tickets by due date.
  • Met or exceeded target for on-time customer shipments.
  • Reviewed quality control reports monitoring various aspects.
  • Tracked and traced the movement of goods between suppliers, customers, and warehouse.

Skills

  • Bilingual (Spanish speaker proficient at reading and writing)
  • Fast learner
  • Great costumer service skills
  • Organizational Skills
  • Problem-Solving
  • Team Collaboration
  • Reliability

REFERENCES

ROSE RESENDEZ (209)279-8002 (EFW MANAGER)

DEMIAN RECINOS (209)380-4469

Timeline

CROSS-DOCK SPECIALIST

ESTES FORWARDING WORLD WIDE
09.2022 - 04.2024

Operations Production Lead

Scientific Specialties Inc
03.2018 - 08.2022

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LIZET MANZO