Lizet Rodriguez-Hernandez
Atlantic City,NJ
Summary
Dynamic team player dedicated to providing excellent customer service. Possesses strong math skills and is detail-oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rainbow
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Upsold additional products and services to increase revenue..
Busser
Angeloni’s II
11.2022 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Cashier
Cafe Tazza
05.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Served sandwiches, pastries, Gelato, and different mixes of nuts
- Made different types of caffeinated drinks ie. lattes, cappuccinos, coffee, etc.
- Restocked pastries and Gelato when needed.
- Built and maintained positive working relationships with co-workers.
Education
High School Diploma And Technical Certification - Culinary Arts
Atlantic County Institute of Technology
Mays Landing, NJ06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Upselling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Rainbow
11.2023 - Current
Busser
Angeloni’s II
11.2022 - 05.2023
Cashier
Cafe Tazza
05.2020 - 04.2021
High School Diploma And Technical Certification - Culinary Arts
Atlantic County Institute of Technology