Lizeth Alvarado
College Place
Summary
Motivated worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food or items properly. Pursues every opportunity to support team members and proactively address issues. Friendly team player who likes to get the work done for customers satisfaction.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Planet Fitness
09.2023 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Informed guests on our gym memberships, answering all questions related
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries and providing our membership information along gym hours.
- Collected fees, and payments
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Cleaned gym equipment and floors, while maintaining clean Loker/restrooms.
- Initiated tanning beds and massage equipment for black card members.
Barista
Starbucks
09.2022 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety including counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate
Marshall's
10.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds following store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Crew Member
McDonald's Restaurant
05.2018 - 09.2020
- Worked front counter, drive-thru, and other areas.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
Education
Associate of Arts - N/A
Walla Walla Community College
Walla Walla, WA06.2025
High School Diploma -
Walla Walla High School
Walla Walla, WA06.2020
Skills
- Customer Service
- CPR
- Time Management
- Listening Skills
- Cash Handling
- Opening and closing duties
- Teamwork and Collaboration
- Safe Food Handling
Accomplishments
- CPR Certification
- Food Handlers Card
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Planet Fitness
09.2023 - Current
Barista
Starbucks
09.2022 - 10.2023
Sales Associate
Marshall's
10.2020 - 06.2022
Crew Member
McDonald's Restaurant
05.2018 - 09.2020
Associate of Arts - N/A
Walla Walla Community College
High School Diploma -
Walla Walla High School