Lizeth Ayala
Los Angeles,CA
Summary
Dedicated and resourceful people advocate with three years of experience in program implementation, fundraising, customer service, case management, and community outreach. Self-motivated professional, compassionate, and creative, with excellent interpersonal skills.
Overview
7
7
years of professional experience
Work History
Housing Care Manager
St. John's Community Health
Los Angeles, California
06.2023 - Current
- Provided case management services, including client advocacy and linkage to supportive services as needed
- Conducted assessments to identify client needs and goals.
- Developed personalized housing plans to facilitate client self-sufficiency.
- Collaborated with community organizations to secure resources and support services.
- Utilized evidence-based practice models such as Trauma-Informed Care, Motivational Interviewing, Harm Reduction, and Housing First principles.
Community Engagement and Arts Assistant
Lucas Museum of Narrative Art
Los Angeles, CA
07.2022 - 05.2025
- Supported staff in community events by preparing materials, managing set-up, and overseeing clean-up.
- Guided individuals of all ages and abilities in artistic activities to foster engagement and storytelling.
- Interacted with the public to provide museum information and create a welcoming atmosphere.
Guest Advocate
Target Corporation
Los Angeles, CA
10.2020 - 02.2023
- Trained across multiple departments, including Cashier, Specialty Sales, and Guest Services for two years.
- Delivered exceptional customer service by assisting guests with greetings, returns, exchanges, online orders, and credit card payments.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Program Assistant
Kid City Hope Place
Los Angeles, CA
10.2018 - 09.2020
- Assisted with program outreach at local schools and community sites while maintaining relationships with families and teachers.
- Mentored high school students in college preparation and job opportunities, and led classes and workshops.
- Helped manage the second program location with special events, food inventory, data logs, and maintenance.
Education
Bachelor of Arts - Sociology
California State University, Los Angeles
05.2023
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06.2018
Skills
- Customer service
- Case management
- Community Outreach
- Language: fluent in Spanish
- Professional development: Center for Council, Racial Equity, Arts for LA, Emerging Arts Leaders
- Technology: Microsoft Excel, PowerPoint, Adobe Lightroom, Google Drive
Timeline
Housing Care Manager
St. John's Community Health
06.2023 - Current
Community Engagement and Arts Assistant
Lucas Museum of Narrative Art
07.2022 - 05.2025
Guest Advocate
Target Corporation
10.2020 - 02.2023
Program Assistant
Kid City Hope Place
10.2018 - 09.2020
Bachelor of Arts - Sociology
California State University, Los Angeles
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
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