Lizeth Bazan
Houston,TX
Summary
Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
14
14
years of professional experience
Work History
Property Manager
Southside Management
Houston, Texas
09.2024 - 08.2025
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Managed all maintenance requests from tenants in a timely manner.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Collected monthly assessments, rental fees, deposits and payments.
- Exercised direct supervision over property staff.
- Handled resident complaints and expedited maintenance requests.
- Facilitated tenant paperwork processing and verification.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
Commercial Manager
HMH Group Inc.
Houston, Texas
07.2021 - 08.2024
- Oversaw bookkeeping and project coordination, contributing to efficient financial and project management.
- Managed phone intake and coordinated property viewings, ensuring seamless client experiences.
- Drafted and renewed contracts, maintaining accurate records to support business operations.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed and oversaw operations, maintenance and administration of properties.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Assisted owners with analyzing complex real estate documents and loan agreements.
Assistant Manager
Judwin Properties
Houston, Texas
06.2013 - 06.2021
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Organized periodic tenant appreciation activities such as barbeques or holiday parties.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Collected first month's rent along with security deposit prior to move-in date.
- Prepared monthly financial reports for review by the property manager.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Interacted with potential renters during showings providing information about the property features.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Conducted market research to determine competitive rental rates for properties.
Assistant Manager
The Finger Companies
Houston, Texas
04.2011 - 06.2013
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Participated in community events promoting the rental properties available at the location.
- Collected first month's rent along with security deposit prior to move-in date.
- Assisted property manager in leasing and marketing activities.
- Prepared monthly financial reports for review by the property manager.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Ensured compliance with all applicable laws related to fair housing practices.
Education
High School Diploma -
Bellaire High School
Houston, TX05-1999
Skills
- Customer relationship management
- Project coordination
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Skilled multi-tasker
Affiliations
- Gardening
- Running
- Reading
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Property Manager
Southside Management
09.2024 - 08.2025
Commercial Manager
HMH Group Inc.
07.2021 - 08.2024
Assistant Manager
Judwin Properties
06.2013 - 06.2021
Assistant Manager
The Finger Companies
04.2011 - 06.2013
High School Diploma -
Bellaire High School
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