Lizeth Gamino
Lompoc,CA
Summary
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Customer Driver offers over 2 years of experience. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standar.
- Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.
- Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors.
- Enthusiastic Driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.
Overview
1
1
year of professional experience
Work History
Driver
Uber, Uber eats.
Santa Barbara, CA
12.2022 - 11.2023
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Arranged to pick up customers or groups.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Managed customer complaints professionally and courteously.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Inspected vehicle and personally handled routine upkeep.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Maintained valid driver's license at all times according to state regulations.
- Drove passengers from pick-up points to deliver to destination.
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Notified customers of delays to decrease calls to support.
- Offered riders information about local attractions and restaurants.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Followed regular schedule of pickups for individual customers and groups.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Delivered or picked up mail and packages for customers or employees.
- Followed safety regulations and state laws governing vehicle operation.
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean car interiors.
- Followed company policies and procedures related to driver conduct on the road.
- Delivered products to customer locations on time.
Education
GED -
Allan Hancock College
Santa Maria, CA06-2018
Skills
- Vehicle Inspection
- Vehicle Maintenance
- Revenue Generation
- Daily Logging
- Passenger Assistance
- Materials Transport
- Inclement Weather Driving
- Navigational Systems and GPS
- Valid Driver's License
- Spanish Fluency
- English Beginning
- Flexible Schedule
- Route Determination
- Customer Rapport
- Safe Driving Techniques
- Passenger Support
- Heavy Lifting
- Safety Protocols
- Punctual and Reliable
- Traffic Law Observation
- Confidentiality Understanding
- Driving and Transportation
- City and Non-City Driving
- Clean Driving Record
Timeline
Driver
Uber, Uber eats.
12.2022 - 11.2023
GED -
Allan Hancock College
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