Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lizeth Gutierrez

San Diego,CA

Summary

Dynamic professional with extensive experience in patient care and customer service at Merrill Gardens. Proven ability to enhance resident satisfaction through effective meal planning and conflict resolution. Bilingual in Spanish and English, fostering strong communication with diverse populations. Committed to delivering exceptional care and support in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server /Senior Caregiver

Merrill Gardens
San Diego, CA
11.2024 - Current
  • Assisting seniors with ordering their daily meals and keeping track of food consumption for health records.
  • Assisting seniors with ADLs.|Encouraged independence while promoting self-care skills such as bathing, grooming, and toileting needs.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.

Server/ Activities Team Member

Villa on Bankers Hill
San Diego, CA
05.2023 - Current
  • Worked with dementia patients, providing them with their daily meals.
  • Made sure residents ate the proper meals based on the acquired diets that they individually had.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Created activity plans for residents with dementia while providing care. I worked one-on-one to help patients.

Receptionist / Admissions

South Bay Post Acute Care
Chula Vista, CA
05.2024 - 11.2024
  • Welcomed visitors and patients, making sure they are provided with the correct information. As well as answering phones.
  • Completed admission packets for new patients who would be joining the facility.
  • Meeting with the new patients and reading them the rules and regulations of the facility in a welcoming manner.

Sales Associate

Kohls Department Store
San Diego, CA
10.2022 - 03.2023
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.

Education

Some College (No Degree) - LVN

North-West College
San Diego, CA
12-2026

CNA Certification -

San Diego Medical College
San Diego, CA
08-2025

Skills

  • Patient care
  • Meal planning
  • Healthcare documentation
  • Customer service
  • Conflict resolution
  • Team collaboration

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Will have completed my CNA course by August 10, 2025
  • Will be beginning my LVN course August 19, 2025. Estimated to be done 12/2026

Timeline

Server /Senior Caregiver

Merrill Gardens
11.2024 - Current

Receptionist / Admissions

South Bay Post Acute Care
05.2024 - 11.2024

Server/ Activities Team Member

Villa on Bankers Hill
05.2023 - Current

Sales Associate

Kohls Department Store
10.2022 - 03.2023

Some College (No Degree) - LVN

North-West College

CNA Certification -

San Diego Medical College