Lizeth Mendoza
Tolleson,AZ
Summary
Successful at controlling budgets, administering payroll, distributing invoices and handling any other accounting function in focused and exacting manner.
Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance.
Human resources manager offering several years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Trusted Paralegal offering extensive legal skill set, proficiency in managing large caseloads and capacity to meet deadlines. Collects, organizes, analyzes and disseminates significant amounts of information with attention to detail and accuracy. Exercises independent judgment regarding legal and contractual matters within broadly defined practices and policies. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-oriented and methodical in preparing case files, investigating issues, and producing legal paperwork. Background includes organizing exhibits and filing pleadings for cases. Known for meticulous work.
Overview
7
7
years of professional experience
Work History
Controller & HR
Esaf Enterprises LLC
Scottsdale, AZ
01.2022 - 08.2024
- Identified and analyzed legal documents, discoveries and contracts.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Interviewed clients and obtained vital case information to support associates.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Produced well-researched and articulate legal briefs, pleadings and statements.
- Researched documents and publications to establish case-altering details and evidence.
- Partnered with attorneys to provide detailed performance reports for corrective action planning.
- Detailed rules for trial procedure and requirements for class action suits.
- Coordinated month-end closing process in order to meet tight deadlines.
- Oversaw daily activities of staff members including hiring, training and evaluating personnel performance.
- Ensured compliance with applicable laws, regulations and reporting requirements such as SEC filings.
- Served as primary contact for external auditors throughout year-end audit process.
- Monitored accounts receivable and payable activity to ensure proper reconciliation of accounts.
- Managed the preparation of budgets, forecasts, cash flow analysis, trend analysis and other related activities.
- Created financial reports for senior management, board of directors and external auditors in accordance with generally accepted accounting principles.
- Developed strategies to improve profitability by analyzing current trends in revenue and expenses.
- Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
- Conducted performance reviews for all employees on a yearly basis.
- Conducted exit interviews for departing employees to identify areas of improvement within the organization.
- Collaborated with department heads to develop programs promoting workplace safety and health.
- Maintained up-to-date knowledge of labor laws and regulations related to hiring practices.
- Coordinated employee recognition programs that foster positive morale within the organization.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
Paralegal
Sabampo Law Firm
Phoenix, AZ
06.2021 - 01.2022
- Performed background checks on potential immigrants using databases such as LexisNexis or Westlaw.
- Maintained organized files of all case documentation including notes from consultations.
- Ensured that all deadlines were met in accordance with the applicable laws and regulations.
- Organized evidence exhibits and prepared trial notebooks for review by attorneys prior to court proceedings.
- Reviewed immigration forms and documents for accuracy and completeness.
- Assisted attorneys with research on immigration laws, regulations, policies, and procedures.
- Provided administrative support such as scheduling appointments, filing motions, photocopying documents.
- Drafted letters to government agencies in response to requests for additional information or clarification.
- Initiated communication with relevant government officials to request additional information necessary for successful completion of legal filings.
- Gathered required immigration application documents and assisted with filing.
- Collected information from clients, completed paperwork, and determined initial strategies.
- Reviewed client files regularly, consulted attorney and prepared regular status reports to clients and tracked multiple deadlines simultaneously for employer clients.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Project Manager
Inground Construction LLC
Mesa, AZ
01.2021 - 06.2021
- Completed full-scale project plans, including overseeing engineering activities and design processes.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
- Brought projects in on-time and in accordance with budget and quality standards.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Accounts Manager
Rafael Tirado & Associates Law firm
Phoenix, AZ
12.2019 - 04.2021
- Grew company revenue by 30% and recovered previous year losses by rebuilding customer loyalty.
- Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
- Managed and maintained client book of 500 accounts and weekly sales records.
- Reached out to accounts measuring satisfaction and increased revenue.
- Decreased process lags by supervising customer service representatives by identifying training needs and staff development plans
- Supported sales management initiatives to optimize business development.
- Deescalated customer issues and concerns with prompt follow-thru.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Planned and executed national sales department improvements, updated company's approach to marketing, cost analysis, presentations and territory establishment
- Identified and analyzed legal documents, discovery documents and contracts.
- Exceeded specific team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
- Trained incoming staff on office procedures and case-specific duties.
- Coordinated appraisals and inventories of property to complete thorough estate planning for clients.
- Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance
- Took active role in new lead generation and new client sign-ups, boosting revenues 40% increase.
- Performed intake and conducted client interviews, providing documents in both English and Spanish.
- Processed all assigned cases according to company and client service level agreements
Accounts Payable Clerk
ViaSun Corporation
Phoenix, AZ
07.2017 - 11.2019
- Received and routed incoming calls and correspondence to promote timely communication.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Processed bank reconciliations and financial reports to verify practice of proper due diligence.
- Generated profit and loss statements to detail company's revenues and expenses.
- Authored staff expense and reimbursement tracker leveraging data validation to reduce user errors and increase reporting accuracy.
- Identified operational processes inefficiencies and recommended necessary
- Coordinated and completed month-end closing processes within deadlines.
- Posted accounts receivable payments made by cash, check or credit card payments.
- Developed spreadsheets
- Investigated and resolved billing issues to generate revenues and minimize outstanding debts.
- Reached out to customers to verify information and follow up on issues.
- Gathered information and entered data into computer system.
- Worked with leadership to prepare operating budgets and facilitate financial planning.
- Facilitated month-end close processes, invoicing, journal entries and account reconciliations.
- Reviewed and reconciled discrepancies in accounts and financial documentation.
- Investigated and resolved discrepancies in monthly bank accounts.
Education
Associate of Arts - Accounting And Business Management
Arizona State University
Tempe, AZ08-2015
Associate of Science - Criminology
Arizona State University
Tempe, AZ08-2009
High School Diploma -
Independence High School
Glendale, AZ05.2008
Skills
- Compassionate client care
- Case management experience
- Collections and invoice processing
- Filing experience
- Office staff leadership
- Scheduling and calendar management
- Quality assurance controls
- Employee training
- Customer service
- Payment collection
- Business development
- Account management
- Preparing contracts
- Key account generation
- Issue resolution
- Client meetings
- Business negotiation
- Excellent communication skills
- Strong lead development skills
- Acquiring new customers
- Records Management
- Understands confidentiality
- Attorney Support
- Case Management
- Office Administration
- Administrative Support
- File Organization
- Account Administration
- Payment disbursement
- Policy Planning
- Month-end and year-end closings
- Corporate strategic planning
- Budget Administration
- Financial Management
- Payroll Processing
- Cash Flow Management
- Financial document review
- Staff Management
- Leadership Development
- Recruitment and hiring
- Microsoft Office and Docusign
- Payroll Administration
- Contract Negotiation
- Payroll coordination
- Onboarding and Orientation
Additional Information
Bilingual Spanish Speaking, reading and writing.
Timeline
Controller & HR
Esaf Enterprises LLC
01.2022 - 08.2024
Paralegal
Sabampo Law Firm
06.2021 - 01.2022
Project Manager
Inground Construction LLC
01.2021 - 06.2021
Accounts Manager
Rafael Tirado & Associates Law firm
12.2019 - 04.2021
Accounts Payable Clerk
ViaSun Corporation
07.2017 - 11.2019
Associate of Arts - Accounting And Business Management
Arizona State University
Associate of Science - Criminology
Arizona State University
High School Diploma -
Independence High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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