LIZETH OLIVAS
Castle Rock,CO
Summary
Detail-oriented bilingual professional with experience in remote case management, legal intake, disbursements, and customer support. Proven ability to manage sensitive information, communicate with clients professionally, and work independently in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Case Manager
Cambre & Associates
04.2023 - 12.2024
- Managed personal injury case files from intake through resolution
- Coordinated medical records, lien information, and settlement documentation
- Prepared and processed disbursements accurately and on deadline
- Communicated with clients, providers, and internal teams regarding case status
- Maintained detailed electronic records while handling confidential information
- Worked independently in a fully remote environment with minimal supervision
Stylist
Fab'rik
02.2022 - 06.2023
- Delivered high-quality customer service in a fast-paced retail environment
- Assisted clients with product selection and personalized recommendations
- Supported store promotions, sales events, and social media engagement
- Maintained organized workspaces to support efficiency and sales goals
- Balanced this role simultaneously with a legal office position, demonstrating time management and reliability
Legal Assistant
Virguez Law
09.2022 - 02.2023
- Conducted client intake and interviews in English and Spanish
- Collected, reviewed, and verified legal and insurance documentation
- Entered client, medical, and insurance data into internal systems
- Maintained HIPAA-compliant records and confidentiality standards
- Communicated professionally with clients during stressful situations
- Supported attorneys and case teams with workflow coordination
Paralegal
The Ehrisman Law Firm P.C
09.2020 - 09.2022
- Assisted attorneys with case preparation, filings, and legal documentation
- Interviewed clients and gathered vital case information
- Managed court filings and ensured compliance with deadlines
- Translated and interpreted legal and immigration documents (Spanish/English)
- Organized affidavits, asylum requests, and supporting documentation
Receptionist
Longstreet Pediatrics
02.2020 - 08.2020
- Managed front desk operations and patient check-in using EPIC software
- Verified insurance eligibility and scheduled appointments
- Answered high-volume calls and handled confidential patient information
- Provided Spanish interpretation for patients and providers
Sales Associate
Belk
11.2017 - 12.2019
- Provided customer service and assisted with purchases
- Operated cash registers and processed transactions
- Maintained organized sales floor and fitting rooms
- Supported promotional sales and credit card applications
Host, Server & Cashier
El Sombrero Mexican Restaurant
11.2016 - 11.2017
- Greeted and seated guests while managing customer flow
- Took orders, handled payments, and ensured customer satisfaction
- Answered phone calls regarding takeout, catering, and reservations
- Multitasked effectively in a high-volume environment
Education
Paralegal Studies -
University of North Georgia
05.2021
High School - undefined
Gainesville High School
05.2018
Skills
- Remote Case Management
- Disbursements & Settlement Processing
- Client Intake & Interviews
- Customer Support (Phone, Email, Chat)
- Data Entry & Record Management
- Microsoft Office & Google Workspace
- Confidential Records (HIPAA & Legal)
- Bilingual Communication (English/Spanish)
- Time Management & Multitasking
Timeline
Case Manager
Cambre & Associates
04.2023 - 12.2024
Legal Assistant
Virguez Law
09.2022 - 02.2023
Stylist
Fab'rik
02.2022 - 06.2023
Paralegal
The Ehrisman Law Firm P.C
09.2020 - 09.2022
Receptionist
Longstreet Pediatrics
02.2020 - 08.2020
Sales Associate
Belk
11.2017 - 12.2019
Host, Server & Cashier
El Sombrero Mexican Restaurant
11.2016 - 11.2017
High School - undefined
Gainesville High School
Paralegal Studies -
University of North Georgia