Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lizeth Plata

Arlington,TX

Summary

A dedicated team member committed to supporting the company's growth has expertise in producing high-quality work and is customer- and team-focused. Outstanding performance from an experienced team member while working with others to achieve shared objectives. Familiar with process improvement and project management. Eager to learn to meet customer and corporate needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server / Takeout Team Member

BJ's Restaurant & Brewhouse
09.2021 - Current
  • I kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and inputted information into the database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted with inventory counts and stocking merchandise.
  • I trained new team members by relaying information on company procedures and safety requirements.
  • I addressed and resolved customer complaints politely and professionally.
  • Operated register to process payments and collect cash payments for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • I developed vital customer service and product knowledge skills to enhance individual and team performance.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • I checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Hostess

PF Changs Restaurant
08.2021 - 09.2021
  • I greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • I cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • I answered customer questions about hours, seating, and menu information.
  • Advised customers about unique offerings and menu items to help drive sales.
  • Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
  • I supported servers, food runners, and bussers by preparing the dining area for every guest.
  • I worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating areas and checked restrooms regularly to keep them spotless.
  • Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.

Education

Associate of Arts - Criminalistics And Criminal Science

Tarrant County College District
Fort Worth, TX
2023

High School Diploma -

James Martin High School
Arlington, TX
06.2021

Skills

  • Bilingual
  • Strategic Planning
  • Attention to Detail
  • Facility Cleaning
  • Problem-Solving Ability
  • Microsoft Word
  • Document and Records Management
  • Service Prioritization
  • Troubleshooting
  • Greet Guests
  • Cool Under Pressure

Accomplishments

  • Achieved reliability award by effectively helping my team whenever we were short-staffed.


Certification

  • Class 7 Arlington Police Department Hometown Recruiting Program Training - 2021
  • TABC - 2021
  • Food Handlers- 2021

Languages

Spanish
Native or Bilingual

Timeline

Server / Takeout Team Member

BJ's Restaurant & Brewhouse
09.2021 - Current

Hostess

PF Changs Restaurant
08.2021 - 09.2021

Associate of Arts - Criminalistics And Criminal Science

Tarrant County College District

High School Diploma -

James Martin High School

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Lizeth Plata