Efficient Office Assistant with 2 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Polite and attentive Office manager offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Office Manager
Lion's Auto Sales LLC
08.2022 - Current
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised staff members, organized schedules and delegated tasks.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Prepared agendas for board meetings along with taking minutes during sessions.
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Some College (No Degree) - Business Administration
Western New Mexico University
Silver City, NM
High School Diploma -
CESAR CHAVEZ CHARTER
05-2014
Skills
FLUENT IN [ENGLISH/SPANISH]
Communication
Computer Skills
Customer Service
Dependable and Responsible
Attention to Detail
Microsoft Word
Task Prioritization
Analytical and Critical Thinking
Data entry
Scheduling
Mail handling
Affiliations
Love to be around my family, playing baseball. I love to read, listen to music, take my dog out for walks.
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Education and Training
other,other
Timeline
Office Manager
Lion's Auto Sales LLC
08.2022 - Current
High School Diploma -
CESAR CHAVEZ CHARTER
Some College (No Degree) - Business Administration