Lizeth Zapata
Chelsea,MA
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Housekeeping and Laundry Attendant
Ward’s Cleaning Services
Revere, MA
05.2017 - 12.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Responded to requests from patrons for linens and toiletries.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Rotated linens in storerooms and replenished when supplies ran low.
- Returned emptied garbage receptacles to proper locations.
- Handled requests for extra linens, toiletries and other supplies.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
Politécnico Mayor
Colombia11.2008
Skills
- Stain removal
- Customer service
- Room inspections
- Restocking supplies
- Sanitization procedures
- Adaptability
- Teamwork abilities
- Reliability
- Chemical handling
- Waste disposal
- Window washing
- Laundry expertise
- Dusting surfaces
- Health and Safety Compliance
- Window Blind Dusting
- Vacuuming
- Professional and Courteous
- Interior and Exterior Cleaning
- Sweeping and Mopping
- Trash Collection and Disposal
- Team Support and Collaboration
- Hazardous Chemical Training
- Guest Request Response
- Floor Vacuuming
- Safe Chemical Handling
- Restroom Servicing
- Health Standards Compliance
- Supply Replenishment
- Restroom Detailing
- Cleaning Bathrooms
- Dusting Furniture
- Mopping and sweeping
Timeline
Housekeeping and Laundry Attendant
Ward’s Cleaning Services
05.2017 - 12.2019
Politécnico Mayor