LIZETHE HERNANDEZ
Rancho Cucamonga,CA
Summary
Competent Accounts Receivable Specialist bringing 20+ years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
24
24
years of professional experience
Work History
TRACT ACCOUNTS RECEIVABLE SPECIALIST
EXPRESS CONTRACTORS, INC
08.2022 - Current
- Perform and track weekly collections for Tract Homes and Service Department and provide it to CFO for monthly updates
- Decreased the number of outstanding balances by 78% in 3 months
- Maintain vendor compliance documents as directed (including, but not limited to payment applications, insurance certificates, change orders etc.)
- Follow-up with vendors regarding contractual compliance documentation to ensure payment on their behalf
- On a monthly basis process billing from 600k-2million on tract homes projects
- File all required city licenses for upcoming and current projects
- Run weekly inventory reports for Granite and Quartz Slabs to ensure all slabs are being labeled and assigned to the appropriate job
- Help Service Supervisor generate and sent out 200+invoices on a weekly basis
- At the end of the month assisted with Supplies Inventory of Fabrication and Installation reconciliation report for the previous month to confirm all the costs being properly allocated.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Generated monthly accounts receivable reports to submit developments for management review.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Generated invoices upon receipt of billing information and tracked collection progress.
PART TIME SENIOR PROCTOR/PROCTOR
CITY OF LOS ANGELES
07.2000 - Current
- Certified to administer the Police Service Representative Exam (911-Operators)
- Reduced instances of cheating by vigilantly monitoring exam rooms and maintaining a professional presence.
- Enhanced test security by implementing strict proctoring protocols and procedures.
- Ensured smooth test administration by coordinating with faculty and staff on exam schedules, logistics, and requirements.
- Increased candidate comfort during exams by providing clear instructions and addressing any concerns promptly.
- Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
- Supported candidate with special needs by facilitating accommodations in accordance with institutional policies and guidelines.
- Assisted in the accurate recording of exam results by carefully checking answer sheets for completeness and compliance with marking standards.
- Maintained confidentiality of exam materials by securely storing all documents in designated locations before, during, and after testing periods.
- Collaborated with other proctors to ensure consistent enforcement of testing policies across all examination sites.
- Prevented unauthorized access to exams through meticulous verification of candidate identification prior to entry into the testing room.
- Troubleshot issues with computer-based examinations.
- Maintained a professional demeanor at all times, serving as a reliable source of information and assistance for testing candidates, faculty, and staff regarding exam-related concerns.
PROPERTY MANAGEMENT
9701 PICO INC
06.2012 - 12.2021
- Responsible for the physical management of the building which included regular maintenance activities and emergency repairs
- Collected rent and security deposits for 11 office units
- Prepared bank deposits and e-mail documentation for corporate review
- Answered telephone and addressed tenants needs on daily basis.
- Prepared rental agreements and documentation for accurate, up-to date property management records.
SENIOR ACCOUNT EXECUTIVE
1st PMF BANCORP, INC
11.2000 - 12.2021
- Supported Vice President of Operations in budgeting, forecasting, audits, quarterly bank reviews, and investor relations
- Helped evaluate the financial health and credit worthiness of potential and existing customers using Lexis Nexis, Cortera credit reports and trade references
- Oversaw key accounts performance, maintained good client relationships for 40+ accounts at any given time
- Trained new hires and mentored junior account managers to ensured basic duties are properly performed and provided supervisory support
- Managed company’s daily cash flow to meet client funding requirements
- Applied 50-100 payments a day for open invoices and made deposits to bank electronically
- Made collections calls on a weekly basis with the objective of getting payment dates on past due invoices
- Logged on to supplier portal to confirm invoices were in the system for payment
- Maintained A/R aging reports that are reviewed by Vice President on a weekly basis
- Demonstrated effective and professional communication with clients
- Submitted monthly insurance reports to Atradius.
Education
BACHERLOR’S DEGREE - Business Administration, Emphasis Management and Marketing
MOUNT SAINT MARY’S UNIVERSITY
LOS ANGELES, CA05.2000
Skills
- Strong leadership skills and the ability assume increasing responsibilities in a changing environment
- Proficient with Microsoft Office applications and credit reference systems such as Lexis Nexis, Cortera and Trans Union
- Excellent interpersonal, organizational skills and diligence
- Strong working relationships with external customers
- Prioritize tasks and deadlines accordingly
- Bilingual- Spanish
- Expert factoring software SQL
- Knowledge of American Contractors System, Moraware, Vendor Cafe,and Merchant Opps Software
- Excel(Intermediate, pivot tables,vlookup,sumif)
Languages
Spanish
Full Professional
Timeline
TRACT ACCOUNTS RECEIVABLE SPECIALIST
EXPRESS CONTRACTORS, INC
08.2022 - Current
PROPERTY MANAGEMENT
9701 PICO INC
06.2012 - 12.2021
SENIOR ACCOUNT EXECUTIVE
1st PMF BANCORP, INC
11.2000 - 12.2021
PART TIME SENIOR PROCTOR/PROCTOR
CITY OF LOS ANGELES
07.2000 - Current
BACHERLOR’S DEGREE - Business Administration, Emphasis Management and Marketing
MOUNT SAINT MARY’S UNIVERSITY
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