Lizeth Stephany Blanco Damian
Doral
Summary
Efficient and reliable office clerk with a background in managing administrative tasks, ensuring smooth operations. Providing exceptional customer service, possessing strong organizational skills, and the ability to multitask effectively across various projects. Adept at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
5
5
years of professional experience
Work History
Office Assistant
Infinite Complete Care
Homestead
05.2020 - Current
- Greet arriving patients professionally and cheerfully, making sure all of their paperwork is filled out, and ensuring each patient feels important.
- Verify insurance, submit prescriptions, and collect copays and deductible amounts.
- Keep the waiting room and front desk area clean and tidy at all times to create a welcoming environment.
- Improved the accuracy of patient demographic data by developing a new questionnaire form for patients to fill out at each appointment.
- Maintained client records according to agency standards and regulations.
- Monitored patients' medication compliance through regular check-ins and provided education about potential side effects or drug interactions.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Accompanied patients to medical and counseling appointments.
- Send medications through the E-FORCSE platform.
- Customer service, calling pharmacies when customers cannot claim their medications.
Education
Bachelor of Science - Psychology
Politecnico Grancolombiano
Cali- Colombia09-2020
Skills
- Customer service
- Time management
- Data entry
- Front desk operations
- Team collaboration
- Time management
- Organizational skills
- Verbal communication
- Positive attitude
- Calendar management
- Event planning
- Communication
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Office Assistant
Infinite Complete Care
05.2020 - Current
Bachelor of Science - Psychology
Politecnico Grancolombiano
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