Lizette A. Guevara

-Mobilize and advocate for ACC residents on critical issues including housing rights, workplace protections, and food insecurity. Connect them with resources and amplify their voices in local decision-making.

-Build trust-based relationships with vulnerable ACC residents. Maintain my caseload of 100+ households which includes conducting regular check-ins and keeping detailed case notes to track needs and progress.

-Streamline the DFCS benefits application process by educating residents on eligibility requirements and helping them gather necessary documentation, reducing delays and denials.

-Oversaw workforce development initiatives (FutureForce Ready, NextGen Career Kickstart, Annual Hiring Fair, & Summer Camp). Increased participant enrollment through targeted outreach strategies.

-Organized monthly information sessions with community partners to streamline referrals and align workforce training with local hiring needs.

-Provided direct Spanish-language support for participants and families. Translated applications, program materials, and other critical communications.

-Compiled and submitted accurate monthly grant reports to the ACC government. Ensured compliance with funding requirements and supported the uninterrupted flow of critical grant revenue.

-Evaluated 30+ applications weekly during the COVID-19 pandemic. Conducted client interviews and verified documentation to determine eligibility for rental/utility assistance. Researched and cataloged eligibility requirements for other local assistance programs, creating a referral system that expanded client access to financial assistance.

-Served as liaison between 120+ households and property managers/utility companies over the course of one year. Sent promissory notes and negotiated payment timelines to prevent service disconnections.

-Processed and preserved medical specimens from third-party facilities. Maintained chain-of custody protocols for legal cases.

-Managed all pathology documentation including invoices, specimen authorizations, and case notes. Ensured accurate record-keeping for legal proceedings for all 400+ clients.

-Prepared and served court-ordered preservation letters to medical facilities and surgeons using SmartAdvocate case management system.

-Managed multi-line phone assistance program. Fielded client inquiries while maintaining accurate records in Salesforce (updated profiles, scheduled appointments, and tracked case
statuses).

-Orchestrated weekly Advice & Referral Clinic operations by screening walk-in clients, assessing legal needs, and connecting individuals with qualified attorneys or alternative services.

-Maintained personal caseload of disability benefit denials. Represented and secured benefits for 2 clients in Medicare appeal hearings before Administrative Law Judges.

-Served on a rotating on-call duty schedule. Provided support and emergency response for a
residential community of 100+ sophomore students, ensured safety by promptly addressing and documenting any incidents.

-Designed, budgeted, and executed extracurricular programs (e.g., San Francisco Exploratorium trip, Career Nights) to strengthen community bonds and enhance residents' professional and personal growth.

-Hosted monthly meetings with residential units. Assessed academic, social, and personal needs in order to foster a supportive and inclusive living environment.

-Organized and facilitated weekly programs to address structural inequities seen on-campus, Cultural Nights, and Cultural Graduate Celebrations.

-Co-led Theater of the Oppressed workshops, creating an interactive space for students to explore intersecting identities, systemic barriers, and political activism through performance and discussion.

-Managed the programming space during office hours. Ensured it remained an accessible and inclusive hub for workshops, meetings, and community-building events.

-Provided one-on-one and group tutoring to first-generation college freshmen across multiple subjects during the annual four-week summer immersion program and throughout the academic year.

-Conducted daily check-ins with five students during the summer immersion program and followed up bi-monthly throughout the academic year to monitor their academic progress, financial stability, and social well-being.

-Acted as a liaison between students and university support services (e.g., financial aid, counseling, & academic advising) to ensure access to critical resources.

-Conducted comprehensive prospect research by analyzing government and private funding opportunities through database mining, publication reviews, and direct outreach to grantmaking organizations.

-Developed and maintained a dynamic grants tracking system to monitor funding cycles, application requirements, and submission deadlines across 50+ potential revenue sources.

-Optimized proposal submission processes by standardizing content development timelines, delivery methods, and quality control checks to maximize funding opportunities.