Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizette Contreras

Chicago,IL

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.

Overview

7
7
years of professional experience

Work History

Sales Associate

Macy's
01.2017 - 02.2018
  • Creative directing, visual marketing

Barista

Dunkin' Donuts
02.2018 - 01.2019
  • Experienced barista with strong customer service background. Maintains calm, professional demeanor in fast-paced environments, quickly addressing customer needs, resolving inquiries, and de-escalating challenges.


Service Crew Member

Pinches Tacos
03.2019 - 07.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Curated an upscale dining experience
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Mezcal Restaurant- Authentic Mexican Food & Bar
04.2021 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Azul 18 Restaurant
07.2021 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Hostess

Xoco
09.2021 - 12.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Hairstylist's Assistant

Lira Guzi Salon
12.2022 - 04.2023
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Data entry for scheduling of employees, facilitated new clientele
  • Promoted optimal client satisfaction by providing excellent customer service addressing questions and concerns for opportunity for improvement

Hairstylist's Assistant

Lavender Park Salon
04.2023 - 11.2023
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Data entry for scheduling of employees, facilitated new clientele
  • Promoted optimal client satisfaction by providing excellent customer service addressing questions and concerns for opportunity for improvement

Hairstylist's Assistant

A Salon
01.2023 - 08.2023
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Data entry for scheduling of employees, facilitated new clientele
  • Promoted optimal client satisfaction by providing excellent customer service addressing questions and concerns for opportunity for improvement

Hostess

Bar Mar
02.2023 - Current
  • experienced hostess with a passion for customer service. I have successfully managed over 200 tables, ensuring each customer has a pleasant dining experience. My skills include multitasking, problem solving, and excellent communication, all of which have contributed to my success in providing efficient and effective service

Education

High School Diploma -

Rauner College Prep
Chicago, IL
2019

Abram Friedman Occupational Center
Los Angeles, CA
2019

Skills

  • Salon Management
  • Chemical Composition
  • Client Needs Assessment
  • Customer Service
  • Upselling
  • Information Updates
  • Appointment Booking
  • Staff Management
  • Phone Inquiries
  • High-Volume Dining
  • Quality Control
  • Spanish Interpreting
  • Inventory quality insurance
  • Billing, incoming and outgoing invoicing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hairstylist's Assistant

Lavender Park Salon
04.2023 - 11.2023

Hostess

Bar Mar
02.2023 - Current

Hairstylist's Assistant

A Salon
01.2023 - 08.2023

Hairstylist's Assistant

Lira Guzi Salon
12.2022 - 04.2023

Hostess

Xoco
09.2021 - 12.2021

Server

Azul 18 Restaurant
07.2021 - 09.2021

Server

Mezcal Restaurant- Authentic Mexican Food & Bar
04.2021 - 07.2021

Service Crew Member

Pinches Tacos
03.2019 - 07.2020

Barista

Dunkin' Donuts
02.2018 - 01.2019

Sales Associate

Macy's
01.2017 - 02.2018

High School Diploma -

Rauner College Prep

Abram Friedman Occupational Center

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Lizette Contreras