Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Software
Websites
Quote
Work Preference
Affiliations
Interests
Timeline
Generic
LIZETTE CORDERO

LIZETTE CORDERO

Summary

Results-driven professional with a strong background in maintenance, facilities management, and project management seeking to bring talent and vision to a respected organization that rewards proven success in process improvement, troubleshooting and repair, and team leadership. Expertise in electrical and mechanical diagnoses, construction, and repair, including designing layouts and schematics. Demonstrated management skills that guide teams to success and establish meaningful relationships with clients and customers to sustain business operations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience
1
1
Certificate

Work History

Field Service Manager

Bridge Investment Group
06.2020 - 03.2025
  • Responsible for overseeing all maintenance tasks for single-family homes.
  • Direct the field staff and vendors to ensure the properties meet the standards.
  • Provide ongoing training, coaching, and feedback to team members. Conduct evaluations and regularly assess performance against established standards. Initiate and document disciplinary actions when necessary.
  • Coordinate daily work assignments for Field Superintendents, including driving routes, and enforce adherence to Bridge Homes' mileage policy. Approve mileage reimbursement for the team.
  • Manage maintenance requests, act as a primary contact, and respond promptly to all emergency situations.
  • Build a rapport with employees, residents, vendors, and clients while maintaining a professional and friendly demeanor.
  • Led team of up to 6 service technicians in field activities.
  • Assessed operational needs and equipment availability to develop personnel schedules and assignments.
  • Monitored service metrics, identifying trends for continuous process improvement initiatives.
  • Managed a team of 13 market managers, providing support and guidance for professional development.
  • Installed and provided technical support for equipment.
  • Improved safety records through rigorous enforcement of industry regulations and best practices.
  • Coordinated cross-functional teams to complete complex installations on time and within budget constraints.

Senior Construction Project Manager

Alfaro Construction & Remodeling
11.2019 - 05.2020
  • Meet with clients to gather comprehensive ordering briefs and elucidate specific requirements for each project.
  • Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.
  • Track project performance, specifically to analyze the successful accomplishment of short- and long-term objectives.
  • Enhance the monitoring of project performance, particularly in assessing the effective achievement of short- and long-term objectives.
  • Meet fiscal targets and adjust project constraints based on financial analysis to align with budget objectives.
  • Develop comprehensive project plans to be shared with clients as well as other staff members.
  • Use and continually refine leadership capabilities.
  • Worked closely with project superintendents to ensure that all projects were completed promptly and efficiently.
  • Collaborated closely with project superintendents to guarantee the prompt and efficient completion of all projects.
  • Developed project timelines that allowed work crews to achieve goals in every project.
  • Responsible for ensuring the profitability of each project.
  • Awarded for successfully managing projects that never incurred liquidated damages.
  • Helped the organization transition to a novel project management software solution.
  • Familiarity with Smart Sheet & Builders Trend software's collaboration and time management tools.
  • Proficiency in utilizing the collaborative features and time-tracking functionalities of Smart Sheet & Builders Trend software.
  • Optimized resource utilization through strategic planning, forecasting, and analysis of project requirements.
  • Managed multiple concurrent projects, ensuring smooth coordination of resources and timely execution of tasks.
  • Increased client satisfaction by consistently delivering high-quality results within budget constraints.
  • Maintained workplace safety standards by implementing comprehensive risk management plans and conducting regular site inspections.
  • Implemented cutting-edge construction technologies to reduce build times while maintaining quality standards.
  • Collaborated with architects, engineers, and designers to develop innovative solutions for complex construction challenges.
  • Supervised team of 60 construction workers to maintain productivity and quality of work.

Facility Manager and Project Manager

The Galvestonian Condo Assoc
03.2017 - 11.2019
  • 03Oversee and supervise the day-to-day maintenance operations for the building, encompassing grounds maintenance and upkeep; effectively manage staff, processes, and activities to uphold a secure, uninterrupted, and efficient operational environment.
  • Scheduled periodic and preventative maintenance; conduct emergency troubleshooting and ensure maintenance support availability.
  • Coordinate work and maintenance schedules; allocate work orders; examine finished tasks to verify adherence to specifications and standards.
  • Monitor and enhance maintenance procedures and personnel to attain departmental and organizational objectives.
  • Administer fire safety, health, and security protocols for facilities; routinely inspect and test safety equipment and update necessary records.
  • Manage a diverse array of projects, encompassing initial planning and specification, data collection, estimations, as well as the identification and coordination of vendors and contractors.
  • Key Achievements: Developed an in-house maintenance and installation program to obviate the need for external contractors and diminish operational expenses.
  • Supervises all activities related to the occupancy, construction, relocation, and refurbishment of the company's premises, encompassing buildings, offices, apartments, and other designated facilities.
  • Prepares and evaluates cost estimates; conducts meetings with contractors prior to and during the construction process.
  • Collaborates with architects and other consultants on all structural and design alterations on designated projects.
  • Revises plans and blueprints in conjunction with architectural professionals and various experts to enhance the aesthetic and functional aspects of assigned projects.
  • Conducted daily inspections of facility grounds, external structure, systems, and equipment.
  • Conducted weekly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Inspected equipment, facility grounds, external building structure, and systems on weekly basis.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 100.
  • Ensure adherence to all safety and security protocols.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff of 30 employees in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Performed start-up functions on systems based on project plans, specifications and contract documents.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Controlled expenses to meet budget requirements.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Prepared reports and schedules with accuracy.
  • Ordered, maintained and distributed supplies and inventory.

Assistant Chief Engineering

Court Yard/Residence Inn/Spring Hill Suite by Marriott Hotels White Lodging Hotel management company
03.2015 - 01.2017
  • Led a team comprising mechanics, engineers, electricians, and support staff in overseeing the daily maintenance, repair, and installation operations for 525 guest rooms, encompassing bathrooms and guest floor corridors.
  • Utilized outstanding managerial and engineering expertise to scrutinize daily operations and implement strategic technical initiatives for long-term development.
  • Created and executed concise and extensive strategies, policies, and protocols to optimize the efficient utilization of products and existing inventory.
  • Liaised between designs and engineering staff to direct all phases of various renovation projects.
  • Implement and schedule property and equipment preventive maintenance programming in accordance with corporate standards and local, state, and national codes and regulations to ensure the safety, convenience, and satisfaction of all guests, managers, and employees. This is crucial for protecting assets and maintaining the property in pristine condition.
  • Test and examine life safety systems to ensure they are fully functional at all times to protect assets, guests, and employees.
  • Assist in the management of the division by coordinating and maintaining schedules, logs, records, and other documentation to ensure smooth operation and minimize liabilities.
  • Assume the responsibilities of the Director of Engineering in their absence.
  • Tracked the contents of the warehouse diligently, maintained a constant vigilance over stock levels, and conducted a formal inventory review on a monthly basis.
  • Determined necessary steps to bring systems into compliance.
  • Ensured timely completion of projects by coordinating with contractors, vendors, and other departments.
  • Upheld high standards of quality control within engineering department through routine inspections and audits.
  • Developed strong relationships with suppliers leading to better contract negotiations for services and materials procurement.
  • Managed staff of 25 engineer employees and determined workloads and schedules.
  • Developed budgets and project plans considering costs for time and materials.
  • Collaborated with management in creating long-term plans for building improvements and renovations.
  • Attended department head meetings to share information and voice concerns between departments.
  • Assisted in the development of disaster recovery plans to ensure business continuity during emergencies or unforeseen events.
  • Mentored junior engineers, fostering their professional growth and technical skillset development.
  • Conducted thorough inspections to maintain safety standards and compliance with local regulations.
  • Reduced company expenditures and loss by implementing proactive maintenance procedures.
  • Administered safety plans to train 120 employees on meeting and exceeding OSHA safety standards.
  • Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.

Engineering Director Assistance Manager

Caribe Hilton Hotel
04.2010 - 08.2014
  • Looks after the hotel facilities, ensures minimum breakdown through a planned preventive maintenance in the field.
  • Oversees the supervision of hotel facilities, ensuring minimal disruptions through the implementation of a meticulously planned preventive maintenance strategy on the premises.
  • Acts on adherence to the local/national regulations pertaining to the operational and maintenance aspects of the hotel building, as well as departmental and corporate policies and procedures at all times.
  • Ensuring that the operation of machinery and equipment in the physical plant is executed safely and in accordance with the machinery operation procedures.
  • Supervising Projects: overseeing internal teams, external contractors, and sub-contractors.
  • Led a team of architects, technicians, and interns throughout the contract document phases of overseeing the remodeling of the Expo Center project, which resulted in a substantial increase of $20,000,000.00 in new revenue.
  • Supervised the departmental budget amounting to $5,000,000.00, encompassing expenditures on materials, training, and maintenance supplies.
  • Led teams of up to 50 maintenance personnel, providing continuous guidance and instruction in job tasks.
  • Recognized as an exemplary supervisor and subject matter expert who made significant contributions to the strategic plans of the company.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Optimized inventory management to minimize costs and ensure product availability.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Project Manager

Flores Enterprise, Inc
05.2000 - 03.2010
  • Ensuring that all engineering tasks are executed in compliance with specifications, statutory mandates, laws, rules, regulations, and other contractual stipulations.
  • Review Construction Project contract with client.
  • Review, obtain, and implement necessary permits at the local, state, and federal levels.
  • Review and ensure that the necessary insurance prerequisites of the project are being met.
  • Ensure that the Soil Test Report has been formulated and thoroughly reviewed.
  • Meet with local authorities prior to commencing the project.
  • Oversee and supervise the Project Superintendents.
  • Maintain all correspondence with the project owner.
  • Review and approve the Project Estimate.
  • Delivered 50+ projects on time and within a 10% budget margin, leading a team of 15 members.
  • Issue subcontracts and purchase orders for project.
  • Requisition and allocate subcontracts and procurement agreements for the project.
  • Provide leadership in scheduled progress meetings.
  • Ensure agendas and meeting minutes are issued for every progress meeting.
  • Formula and update project schedule.
  • Review weekly job costs and formula project cost projections on bi-weekly basis.
  • Prepare applications for Payment to Owner on monthly basis.
  • Review and approval of all subcontractor or material supplier invoices.
  • Ensure proper subcontractors and material suppliers have submitted Waiver of Liens.
  • Monitor scope of work by visiting job site once per week to ensure work outside of original scope is not being completed without approved change orders.
  • Review Procedure and Budget Agenda with superintendent each week and have form signed by superintendent.
  • Attend weekly staff meeting to review status of each project. Provide updated project photos and updated project schedule.
  • Ensure 'As-Built' Drawings are being prepared as project progresses.
  • Formula 'Punch List', issue to subcontractors and ensure completion.
  • Walk project with Owner and formulate final punch list.
  • Issue Delivery of Possession form and obtain Certificate of Occupancy.
  • Transfer Utilities to Owner.
  • Complete O & M Manuals and issue to Owner.
  • Finalize project with close-out meeting.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Education

BA - Civil Engineering

Puerto Rico Polytechnic University
Puerto Rico
01.2015

Associate of Arts - Commercial Administration/Accounting

Inter-American University of Puerto Rico
Puerto Rico
01.1985

Skills

  • Negotiation
  • Communication
  • Risk management
  • Time management
  • Organizational skills
  • Team leadership
  • MS office 365
  • Buildertrend application
  • Procore application
  • CompanyCam application
  • RenoWalk application
  • Microsoft Project
  • Financial Literacy
  • Project planning
  • Agile methodology

Accomplishments

  • Collaborated with team of 25 in the development of replacement of window and sliding doors on occupied apartments for 180 units.

Certification

  • Construction Project Management
  • Construction Cost Estimating and Cost Control
  • AI for Everyone
  • AI mastery
  • Computer OEM & Repair
  • Fast Estimating construction cost certificate
  • Energy Efficiency certificate
  • OSHA 30 Hours license
  • EPA 608 license
  • Project Management (PMP) certificate
  • CPR certificate


Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft 365

Microsoft Project

AI Mastery

Procore

Builderstrend

Company Cam

Reno Walk

Sales Force

Buildium

Power BI

Quick Book

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementCompany CultureWork from home optionPaid time offPaid sick leave401k matchWork-life balancePersonal development programs

Affiliations

  • Texas Association of Builders
  • Magna Green Group
  • Association of women Construction workers of America, Inc

Interests

Grow in the construction business since this is what I love to do

Timeline

Field Service Manager

Bridge Investment Group
06.2020 - 03.2025

Senior Construction Project Manager

Alfaro Construction & Remodeling
11.2019 - 05.2020

Facility Manager and Project Manager

The Galvestonian Condo Assoc
03.2017 - 11.2019

Assistant Chief Engineering

Court Yard/Residence Inn/Spring Hill Suite by Marriott Hotels White Lodging Hotel management company
03.2015 - 01.2017

Engineering Director Assistance Manager

Caribe Hilton Hotel
04.2010 - 08.2014

Project Manager

Flores Enterprise, Inc
05.2000 - 03.2010

BA - Civil Engineering

Puerto Rico Polytechnic University

Associate of Arts - Commercial Administration/Accounting

Inter-American University of Puerto Rico