Lizette Cortez

- Coached and managed talent, ensuring compliance with attendance policies and safety procedures. - Fostered strong client relations with over 16 Operational Managers/HR.

- Onboarded 8 candidates daily, overseeing drug screens and background checks. - Managed payroll for 50+ candidates, submitted PSL hours, and handled unemployment claims. - Conducted prospecting calls, maintaining over 80 calls per month. - Scheduled and conducted meetings with clients, both active and inactive. - Successfully met weekly quotas for interviews, placements, and client visits. - Maintained and expanded client relationships in Sacramento, Elk Grove, Vacaville, Acampo, Stockton, Tracy, Patterson, and Escalon

- Coached talent on attendance improvement and implemented reward programs. - Managed workers' compensation cases in collaboration with the risk team. - Oversaw 12 active client accounts and generated new orders- Performed sourcing, interviewing, negotiations and hiring.- Recruited and hired employees for Forklift Operators, Warehouse Associates, and Assemblers.

- Acted as a consultant in skincare, dermatology, and cosmetology. - Educated customers on product features and ingredients, providing tailored solutions. - Focused on customer service, merchandising, and teamwork to drive sales growth. - Successfully launched new products to maintain sales growth above 30%. - Consistently achieved monthly sales of $20,000. - Converted 12% of service customers into product sales.

-Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

- Managed patient database and verified insurance information. - Oversaw digital workflow and employee onboarding.

- Responsible for office opening and closing procedures.

- Scheduled patients, managed physician calendars, and maintained HIPAA compliance. - Ensured clear communication with physicians and staff regarding patient needs. - Proficient in Slack, ICD coding, and referral source tracking. -Responsible for opening and closing the office and made sure each patient filled out HIPAA form. -Be responsible for each physician's calendars and scheduling their patients on a weekly basis. -Clear communication with physicians and staff members regarding patient needs, scheduling challenges in multiple time zones, organizing priorities, and expectations. -Determined need for special assessment activities for complex cases, effectively handling care plans.

- Coordinated claims case management with healthcare professionals. - Handled day-to-day administrative duties, including patient registration. - Led training, leadership, and management of the front office. - Managed a high volume of daily calls and developed client accounts. - Analyzed injury circumstances and reviewed documentary evidence. - Identified cases requiring medical management. -Maintained detailed records of medical supplies and ordered supplies. -Scheduled referral appointments to other providers for patients needing specialized treatment. -Documented changes in patient health conditions and progress through scheduled check-ups and monitoring. -Attended training courses and seminars to remain up-to-date on emerging medical technology and techniques. Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.