Lizette De Luna
Austin
Summary
Experienced education leader with a strong background in compliance and customer service. Expertise in counseling staff on benefit options and policy interpretation, leading to effective resolution of inquiries. Proven track record in guiding stakeholders through sensitive processes while ensuring adherence to regulations. Committed to enhancing school performance through teacher training and proactive trend management.
Overview
14
14
years of professional experience
Work History
Assistant Principal of Culture
Austin Achieve Public Schools
Austin
06.2024 - Current
- Resolved and documented inquiries from families and employees through data-driven policy analysis.
- Interpreted campus and district regulations while providing recommendations for adherence.
- Maintained accurate documentation of staff and student records in digital databases.
- Collaborated with school district officials to enhance transparency and communication processes.
- Developed and implemented curriculum strategies in partnership with teaching staff.
- Facilitated professional development sessions to strengthen instructional practices.
- Coordinated student discipline processes, ensuring strict adherence to school policies.
Principal
Jubilee Academies
Austin
07.2023 - 06.2024
- Led curriculum development initiatives to enhance student engagement and learning outcomes.
- Implemented school-wide policies to ensure a safe and inclusive learning environment.
- Managed budget allocations effectively to optimize educational resources and programs.
- Clarified district policies and compliance procedures for accurate implementation.
Recruiting Manager
SNI Companies
Austin
10.2022 - 07.2023
- Counseled candidates on job eligibility, benefits, and onboarding procedures to facilitate transitions.
- Resolved high volumes of telephone and email inquiries efficiently, enhancing response times.
- Maintained detailed candidate records within the applicant tracking system for accurate reporting.
- Explained compensation structures, benefits, and tax implications for informed candidate decisions.
Special Education Teacher & Team Lead
IDEA Public Schools
Round Rock
08.2021 - 07.2022
- Guided families and school officials through eligibility requirements for special education services.
- Researched and resolved inquiries related to student services and necessary documentation.
- Maintained compliance records, ensuring accurate case documentation per federal and state regulations.
Assistant Principal
Dessau Elementary School
Austin
07.2018 - 07.2019
- Communicated benefit and policy information to staff and families, ensuring compliance with district and state procedures.
- Investigated complaints, documenting resolutions and maintaining accurate records.
- Recommended solutions that enhanced compliance and operational efficiency.
Assistant Principal
Reilly Elementary School
Austin
07.2016 - 07.2018
- Interpreted and applied school district policies and procedures with precision.
- Counseled staff on district resources, benefits, and documentation processes efficiently.
- Managed confidential student and staff records, ensuring accuracy and discretion.
5th Grade Science Teacher
McBee Elementary School
Austin
08.2011 - 07.2016
- Communicated program eligibility and support options to parents and guardians effectively.
- Maintained accurate academic documentation and compliance records for program oversight.
- Developed engaging lesson plans catering to diverse learning styles in science curriculum.
- Facilitated hands-on experiments to enhance student comprehension of scientific concepts.
Education
Master of Education - Administration
Concordia University
Austin, TXBachelor of Arts - Psychology and History
University of Houston
Houston, TXSkills
- Benefit counseling and eligibility guidance
- Educational leadership
- Data management
- Staff training and development
- Educational technology integration
- Program evaluation
- Policy compliance
- Customer service and resolution
- Documentation accuracy
- Confidential information handling
- Verbal and written communication
- Problem solving and decision making
Timeline
Assistant Principal of Culture
Austin Achieve Public Schools
06.2024 - Current
Principal
Jubilee Academies
07.2023 - 06.2024
Recruiting Manager
SNI Companies
10.2022 - 07.2023
Special Education Teacher & Team Lead
IDEA Public Schools
08.2021 - 07.2022
Assistant Principal
Dessau Elementary School
07.2018 - 07.2019
Assistant Principal
Reilly Elementary School
07.2016 - 07.2018
5th Grade Science Teacher
McBee Elementary School
08.2011 - 07.2016
Master of Education - Administration
Concordia University
Bachelor of Arts - Psychology and History
University of Houston