Lizette Gonzalez
Quartz Hill,California
Summary
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
10
10
years of professional experience
Work History
Salesperson
Spectrum
Lancaster, CA
04.2025 - Current
- Identified customer needs through active listening and tailored product recommendations.
- Developed strong customer relationships to enhance loyalty and repeat business.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Analyzed market trends to inform product positioning and promotional strategies.
- Worked to build relationships with customers and built potential for additional sales.
Mobile Expert
T-Mobile
Lancaster, CA
12.2021 - 03.2025
- Staying updated on the latest mobile devices, features, and service plans while providing exceptional customer service to drive monthly sales quota.
- Met and exceeded sales goals through effective communication, upselling, and relationship building.
- Handled complex account adjustments, billing inquiries and technical troubleshooting to ensure customer satisfaction.
- Processing sales transactions, activating new accounts, and managing customer contracts.
Sales Advisor
Best Buy
Palmdale, CA
10.2019 - 12.2021
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Upsold customers by recommending accessories and promotions to increase revenue.
Cashier
Home Depot
Lancaster, CA
11.2018 - 10.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Wireless Sales Associate
Walmart
Lancaster, CA
05.2017 - 11.2018
- Activated both contract and pre-paid wireless phones for customers by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Informed customers of current store promotions to encourage additional sales purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Front End Supervisor
Ross Dress For Less
Palmdale, CA
10.2015 - 05.2017
- Strategically scheduled 15 team members to maintain optimal staffing at all times.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Psychology
Antelope Valley College
Lancaster, CA08.2024
Skills
- Excellent communication and interpersonal skills
- Fluent in Spanish
- Ability to work independently
- Strong Work Ethic
- Account management
- Ability to build relationships with customers
Timeline
Salesperson
Spectrum
04.2025 - Current
Mobile Expert
T-Mobile
12.2021 - 03.2025
Sales Advisor
Best Buy
10.2019 - 12.2021
Cashier
Home Depot
11.2018 - 10.2019
Wireless Sales Associate
Walmart
05.2017 - 11.2018
Front End Supervisor
Ross Dress For Less
10.2015 - 05.2017
Bachelor of Science - Psychology
Antelope Valley College