LIZETTE GUTIERREZ
DELAND,Florida
Summary
Dynamic professional with a proven track record at AERO MOX AVIATION LLC, excelling in operations management and strategic partnerships. Demonstrated ability to enhance supply chain efficiency, foster strong client relationships, and lead innovative marketing initiatives, resulting in significant brand growth. Skilled in ethics and compliance, with exceptional multitasking abilities and a detail-oriented approach.
Overview
10
10
years of professional experience
Work History
MANAGING MEMBER/GENERAL MANAGER
AERO MOX AVIATION LLC
05.2023 - Current
- Answer emails, process orders, customer service, invoicing customers, billing, excel, word.
- Negotiated contracts with vendors, securing high-quality products at competitive prices while maintaining positive relationships.
- Optimized supply chain operations by developing strong relationships with key suppliers, reducing lead times, and minimizing inventory costs.
- Implemented innovative marketing campaigns that boosted brand awareness and generated new leads for the business.
- Managed financial operations, including budgeting and forecasting, ensuring company stability and growth.
Independent Contractor
Aerolite 103
10.2015 - 09.2022
- Manufacturing parts for the Aerolite 103 that include: cutting, bending, drilling and assembling.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Customer Service Representative
Advent Health Fish Memorial
05.2015 - 07.2015
- Worked in hospital supply department. Processed orders on medical equipment for upcoming projects, received and processed daily mail.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Data Entry Clerk
Oser Communications Group
03.2014 - 08.2014
- Research information and locations of Trade Shows, Trade Journals and periodicals.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
Education
Bachelor of Arts - Business Administration And Management
University of Phoenix
Online05.2006
Skills
- Ethics and Compliance
- Operations Management
- Strategic Partnerships
- Detail oriented
- Team Player
- Strong oral and communication skills
- Flexible at multitasking
Timeline
MANAGING MEMBER/GENERAL MANAGER
AERO MOX AVIATION LLC
05.2023 - Current
Independent Contractor
Aerolite 103
10.2015 - 09.2022
Customer Service Representative
Advent Health Fish Memorial
05.2015 - 07.2015
Data Entry Clerk
Oser Communications Group
03.2014 - 08.2014
Bachelor of Arts - Business Administration And Management
University of Phoenix
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