Lizette Guzman-Soto
4519 Logan St Denver,CO
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant /Front Desk Receptionist
Charisma Family Dentistry
Lakewood, CO
06.2024 - Current
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Maintained a neat, clean and organized environment throughout the office.
Dietary Aide
The Argyle . Denver
Denver, CO
06.2023 - 06.2024
- Provided assistance with meal setup, serving, and clean up as needed.
- Set up trays for patients upon request.
- Delivered meals to residents and patients in their rooms when requested.
- Assisted with preparation of snacks and other light meals.
- Stocked supplies in dining areas as needed.
- Ensured that all food was prepared according to established health standards.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Checked temperatures of hot food before serving it to patients and residents.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Maintained a safe working environment by following all safety protocols.
- Cleaned and sanitized kitchen equipment and surfaces.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Team Member
Urban Air
Westminster, CO
04.2020 - 05.2022
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Participated in training sessions for new employees when needed.
- Developed positive customer relationships through friendly greeting and excellent service.
- Looked for ways to go above and beyond job requirements.
- Implemented strategies to take advantage of new opportunities.
- Collaborated with team members to maximize productivity and efficiency.
Education
High School Diploma -
Emily Griffith High School
1860 Lincoln St Denver,CO 8020306-2024
Skills
- Cleaning
- Workplace Safety
- Customer Service
- Following Instructions
- Collaboration and Teamwork
- Computer Skills
- Safety understanding
- Heavy Lifting
- Problem-Solving
- Organizing Work Stations
- Positive Attitude
- Goal Setting and Achievement
- Teamwork and Collaboration
- Flexible Schedule
- Facility Cleaning
- FLUENT IN [Spanish and English ]
- Adaptability and Flexibility
- Self Motivation
- Written Communication
- Excellent Communication
- Professionalism
- Patient Services
- Equipment Sterilization
- Knowledgeable in [Software]
- Treatment room setup
- Patient Scheduling
- Electronic Charting
- Sterilization techniques
- Medical Records Management
- Team Collaboration
- Appointment Scheduling
- Strong writing and verbal skills
- Exam room setups
- Office Administration Duties
- HIPAA Compliance Understanding
- Instrument Sterilization Techniques
- Instrument Tray Preparation
Certification
Denver BLS CPR AED Certificate & First Aid Certificate
Timeline
Dental Assistant /Front Desk Receptionist
Charisma Family Dentistry
06.2024 - Current
Dietary Aide
The Argyle . Denver
06.2023 - 06.2024
Team Member
Urban Air
04.2020 - 05.2022
High School Diploma -
Emily Griffith High School