Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizette Medina

Casselberry,FL

Summary

Heavily experienced candidate offering over 6 years of hands-on experience with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Exceptional multitasker with top-notch verbal and written communication skills; Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

6
6
years of professional experience

Work History

Dispatcher Clerk

Your Auto Transporter
08.2019 - Current
  • Directed dispatching, routing, and tracking of 4 fleet vehicles.
  • Enhanced communication efficiency by implementing a streamlined dispatching process.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Reduced response times for emergency calls by optimizing dispatcher schedules and call assignments.
  • Established strong rapport with community partners such as local law enforcement, fire departments, and emergency medical services to enhance collaboration during critical events.
  • Improved customer satisfaction with timely and accurate information updates during service outages or delays.
  • Coordinated logistics, ensuring seamless operations between departments and transportation providers.
  • Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
  • Provided top-notch support to field personnel by addressing inquiries and resolving issues promptly.
  • Increased accuracy of resource allocation through diligent monitoring and updating of inventory records.
  • Streamlined documentation processes, resulting in improved organization and easier access to critical information.
  • Collaborated with management teams on strategic planning initiatives for resource allocation, scheduling optimization, and procedural improvements.
  • Assisted in budget planning efforts, analyzing expenditures related to staffing needs, equipment purchases, and other resources required for effective dispatching operations.
  • Played an instrumental role in emergency situations requiring coordinated efforts from multiple departments.

Loader

UPS
08.2023 - 12.2023
  • Responsible for efficiently and accurately loading and unloading packages onto and from delivery vehicles; ensuring the timely and secure transportation of packages to their destination.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Enhanced warehouse organization through regular maintenance and optimization of storage areas.
  • Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.

General Warehouse Associate

McLane Company
07.2023 - 08.2023
  • Enhanced warehouse efficiency by organizing and maintaining a clean and safe work environment.
  • Contributed to cost savings through effective utilization of available storage space for optimal inventory management.
  • Supported warehouse operations with various tasks including palatalizing, wrapping, labeling, and sorting packages as needed.
  • Consistently lifted materials weighing as much as 50 pounds.

Package Handler

Pitney Bowes
06.2023 - 07.2023
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Followed safety regulations to maintain safe work environment.

Packer Associate

Nursery Supplies Inc
02.2021 - 06.2023
    • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
    • Completed high-volume packing assignments quickly while maintaining strict quality standards.
    • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
    • Reduced product damage rates by carefully handling items during the packing process.
    • Maintain a clean work area and provide visual inspection of machinery and perform other duties as assigned.
    • Collaborated with team members to ensure timely completion of daily packing tasks.
    • Maintained clean and safe work environment, adhering to company safety regulations and policies.
    • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
    • Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.

Housekeeping

Hilton Garden Inn
05.2018 - 03.2020

    • Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
    • Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
    • Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
    • Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
    • Conducted regular room inspections to ensure adherence to cleanliness standards, resulting in higher guest satisfaction ratings.
    • Improved overall efficiency of the housekeeping department by optimizing scheduling practices based on occupancy levels and staff availability.
    • Contributed to the establishment of a positive work environment through effective leadership and support for housekeeping staff members.
    • Collaborated with other departments to resolve guest issues promptly, fostering a seamless service experience for guests.
    • Maintained accurate records of maintenance requests and coordinated with the engineering department to ensure timely repairs or replacements when needed.

Education

High School Diploma -

Colegio Educativo Lazaro
Carolina, PR
01.2014

Skills

  • Logistics Coordination
  • Scheduling Coordination
  • Computer Proficiency
  • Time Management
  • Critical Thinking
  • Organizational Skills
  • Multitasking Abilities
  • Interpersonal Skills
  • Prioritization
  • Geographical Knowledge
  • Route Planning
  • Decision Making
  • Active Listening
  • Telephone Etiquette
  • Conflict Resolution
  • Emergency Response
  • Problem Solving
  • Route Navigation
  • Dispatch Coordination
  • Customer Relations
  • Service Planning
  • Customer Relationship Management
  • Shipment Loading
  • Truck Loading
  • Stacking and Storing

Languages

Fluent English
Fluent Spanish

Timeline

Loader

UPS
08.2023 - 12.2023

General Warehouse Associate

McLane Company
07.2023 - 08.2023

Package Handler

Pitney Bowes
06.2023 - 07.2023

Packer Associate

Nursery Supplies Inc
02.2021 - 06.2023

Dispatcher Clerk

Your Auto Transporter
08.2019 - Current

Housekeeping

Hilton Garden Inn
05.2018 - 03.2020

High School Diploma -

Colegio Educativo Lazaro

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Lizette Medina