LIZETTE MONTOYA
Olathe
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
KC PULMONARY ASSOCIATES
11.2021 - Current
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Called insurance companies to submit authorizations for approvals of CT scans, PET scans, Fine needle aspirations of the lungs, Split night sleep studies/Cpap titration studies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Patient Care Technician
Olathe Medical Center
08.2018 - 11.2021
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Transported patients between rooms and appointments or testing locations.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Cared for patients with diagnoses such as Strokes and Dialysis/Renal Failure.
- Administered CPR care for patients going under cardiac arrest or septic shock.
- Worked well in a team setting, providing support and guidance.
Certified Nursing Assistant
Evergreen Rehabilitation Facility
05.2014 - 08.2018
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents with diagnoses such as Alzheimers Disease, diabetes, Parkinson's disease and muscular dystrophy, and Strokes.
Education
High School Diploma -
Olathe North Sr High School
Olathe, KS05.2015
Skills
- Procedure Assistance
- Payment Collection
- Patient Scheduling
- Medical Billing
- Medical Records
- Patient care
Accomplishments
I opened up my own little business back in 2019 when I realized i could turn my hobby into a job. I love baking and making treats for events and started selling what I love making to the public. in 2020 I decided to also start selling flower arrangements and to this day, I still sell treats and flower arrangements.
I will always love helping patients and taking care of them, but I will also always love making treats and floral arrangements and expanding my business with new creativity.
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
KC PULMONARY ASSOCIATES
11.2021 - Current
Patient Care Technician
Olathe Medical Center
08.2018 - 11.2021
Certified Nursing Assistant
Evergreen Rehabilitation Facility
05.2014 - 08.2018
High School Diploma -
Olathe North Sr High School
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