Lizette Negrete
Vista,CA
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
3
3
years of professional experience
Work History
SALES ASSOCIATE
Skechers
Carlsbad
07.2023 - Current
- Demonstrates exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Provides accurate information about products, prices, and availability both in person and over the phone.
- Resolves conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Develops in-depth understanding of the product line and is able to effectively communicate features and benefits to customers.
- Recommends, selects, and helps locate and obtain merchandise based on customer needs and desires.
- Assist with training and mentoring new team members.
SALES ASSOCIATE
Frazier Farms
Oceanside
04.2021 - 06.2023
- Managed inventory and ordering for bulk food items, ensuring stock levels met customer demand.
- Answered phone calls from potential customers to direct them to appropriate products or departments.
- Monitored customer feedback regarding product quality control issues and implemented solutions accordingly.
- Developed promotional materials, such as flyers, coupons, and signs, to advertise products and increase customer awareness.
- Collaborated closely with other departments to ensure smooth day-to-day operations at the store level.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
Education
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY -
California State University-San Marcos
San Marcos, CA05.2023
Skills
- Proficient in typing
- Phone and Email Etiquette
- Customer Complaint Resolution
- Product Knowledge
- Performance Improvement
Timeline
SALES ASSOCIATE
Skechers
07.2023 - Current
SALES ASSOCIATE
Frazier Farms
04.2021 - 06.2023
BACHELOR OF ARTS (B.A.) IN SOCIOLOGY -
California State University-San Marcos
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