Lizette Owens
Loxahatchee Groves
Summary
Client-focused Veterinary Technician with over 10 years of animal care experience. Proven history of excellence in knowledge of pharmacy medicine, anesthesia, pathology and surgery. Self-motivated and caring individual accomplished in delivering excellent care to felines, canines, pocket pets, and livestock animals. Commended for outstanding work ethic and sound knowledge of veterinary medical procedures and techniques. Detail oriented with high standards for client communication and compassion.
Overview
8
8
years of professional experience
Work History
Lead Veterinary Technician /Receptionist
Healing Arts Veterinary Center
05.2017 - Current
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Advised owners on sanitation, feeding and general care to promote animal health.
- Prepared and labeled medications and instructed client on administration.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Implemented and monitored animal physical rehabilitation program with laser treatments, stretching, and underwater therapy.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted with polishing, removing stains and other dental procedures.
- Operated anesthesia, oxygen and monitoring equipment.
- Partnered with ANTECH to analyze blood samples and diagnose conditions and diseases.
- Prepared and reviewed records and consent forms.
- Obtained relevant health history and information from clients to maintain medical charts.
- Tracked and scheduled follow-up appointments for animal treatment.
- Provided follow-up communication over the phone and email.
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Communicated with outside offices to obtain records and transfer files.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Created reports on inventory levels, trends, and costs.
Veterinary Technician
Animal Care and Control
05.2020 - 10.2021
- Monitored vital signs during surgery and notified veterinarian of changes.
- Prepared and labeled medications and instructed client on administration.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Triaged emergency patients to route to appropriate surgeon or treatment area.
- Operated anesthesia, oxygen and monitoring equipment.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Handled delegated tasks.
- Maintained Euthanasia Certification through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Seminole Ridge Community High School Adult
Loxahatchee, FL05.2014
Skills
- Medication Administration
- Staff Training
- Laboratory Testing
- Diagnostic Equipment
- Medical Equipment
Maintenance - Clear Communication
- Client Relations
- Emergency First Aid
- Orthopedic Rehabilitation
- Range of Motion Exercises and Laser Therapy
- Problem-Solving
- Relationship Building
- Verbal and Written
Communication - Document Management
- Collecting Information
- Verifying Data Accuracy
- Customer Relationship
Management - Multi-Line Telephone Skills
- Multitasking and
Prioritization - Call Answering and Routing
- Appointment Scheduling
- Pharmacy inventory management
- Maintaining written reports
Timeline
Veterinary Technician
Animal Care and Control
05.2020 - 10.2021
Lead Veterinary Technician /Receptionist
Healing Arts Veterinary Center
05.2017 - Current
High School Diploma -
Seminole Ridge Community High School Adult
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