Lizette Ramirez
605 Pavonia Ave,United States
Summary
Accomplished Regional Administrator Director with a proven track record at ActivePro/Prostaff Physical Therapy, adept in staff management and administrative oversight. Excelled in enhancing operational efficiency and staff development across multiple locations. Skilled in billing and bilingual communication, significantly improving patient schedule visits compliance and authorization denials.
Overview
15
15
years of professional experience
Work History
Regional Administrator Director
ActivePro/Prostaff Physical Therapy
Nutley, NJ
12.2018 - Current
- Personnel management and functions for assigned sites, including interviews, new hire training, and arranging PTO coverage, and overseeing five locations with fifth teen front desk personnel.
- Ensuring clinics and personnel in the region are following the company-established policies and procedures.
- Assisting with the management and development of staff, routinely monitoring and acting as needed on productivity reports with RAINTREE, SOARIAN such as copay collection, patient schedule visits compliance, authorization denials, etc.
Office Manager
JAG-ONE Physical Therapy
West Orange, NJ
04.2014 - 12.2018
- Oversee 6 employees with various personalities and from different cultures.
- Managed electronic patient records, administrative functions related to insurance, billing and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation.
- Created and managed electronic patient records, data entry and administrative functions related to insurance, billing, and accounts receivable.
Patient Coordinator
Sportscare Of America
Hoboken, NJ
06.2010 - 03.2014
- Managed office logistics by scheduling appointments, collecting copays and medical records.
- Authorizations for physical therapy with commercial insurances, workers comp insurance and MVA.
- Call for insurance verification eligibility.
- Utilizing Navinet, Optum Health etc.
Education
High School Diploma -
Liceo Marco Fidel Suarez
Bello Antioquia Medellin, Colombia11-1995
Skills
- Administrative Support
- Staff management
- Claim handling
- Billing and payment processing
- Bilingual
- Insurance verification
- Administrative oversight
Timeline
Regional Administrator Director
ActivePro/Prostaff Physical Therapy
12.2018 - Current
Office Manager
JAG-ONE Physical Therapy
04.2014 - 12.2018
Patient Coordinator
Sportscare Of America
06.2010 - 03.2014
High School Diploma -
Liceo Marco Fidel Suarez
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