Lizette Reyes
Berwyn,IL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
5
5
years of professional experience
Work History
CDO/CLO Deal Administrator
U.S. Bank
Chicago, IL
08.2024 - Current
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Compiled statistical data from various sources for analysis.
- Responded promptly to customer complaints in a professional manner.
- Answered incoming calls and responded to customer inquiries.
- Coached new hires through their first trade settlements, manual wire setups, cash file reconciliations, and deal specific tasks
Community Support Individual Specialist
Pillars Community Health
Berwyn, IL
08.2021 - 08.2023
- Provided culturally competent assessments including the integrated lifespan assessment (IM+CANS) and other outcome measures.
- Developed crisis intervention plans to respond to emergency situations.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Guided clients in developing skills or strategies for dealing with problems.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
Behavioral Health Counselor
Eating Recovery Center
Chicago, IL
01.2020 - 10.2021
- Facilitated group therapy sessions to address behavioral health concerns.
- Addressed challenging behaviors through positive reinforcement strategies while maintaining professional boundaries.
- Educated clients on healthy coping strategies, stress management techniques and lifestyle modifications.
- Actively listened to patients' stories without judgment while providing empathy and understanding.
Education
Master of Science - Social Work
University of Illinois At Chicago
Chicago, IL05-2022
Skills
- Customer Service
- Deadline Adherence
- Decision-Making
- Strategic Planning
- Flexible Schedule
Timeline
CDO/CLO Deal Administrator
U.S. Bank
08.2024 - Current
Community Support Individual Specialist
Pillars Community Health
08.2021 - 08.2023
Behavioral Health Counselor
Eating Recovery Center
01.2020 - 10.2021
Master of Science - Social Work
University of Illinois At Chicago
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