Lizette Rodriguez
Summary
Outreach professional dedicated to advancing environmental sustainability and regulatory compliance through community engagement and education. Expertise in customer service, field operations, and program implementation, with a focus on environmental policy and waste diversion. Bilingual in English and Spanish, demonstrating strong adaptability and interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
8
8
years of professional experience
Work History
Outreach Coordinator
Specialty Solid Waste & Recycling
Santa Clara, CA
01.2022 - Current
- Educate customers on state-mandated SB1383 organics recycling laws through direct outreach and public communication.
- Conduct field assessments including lid flips and route observations to monitor compliance and contamination.
- Ride along with collection drivers to reinforce SB1383 understanding and ensure adherence to proper waste sorting.
- Analyze diversion data at the SMaRT Station to evaluate program performance and support enforcement.
- Develop culturally appropriate outreach materials to increase recycling participation and awareness.
Office Coordinator
Nahal Ashouri, DDS, MS
Mountain View, CA
01.2020 - 01.2022
- Performed general administrative duties including reception, supply ordering, and vendor coordination.
- Managed accounts receivables and performed invoicing tasks.
- Assisted the General Manager and owner with office projects and operational support.
- Cross-trained in multiple office functions to support staffing needs during peak times.
- Assisted with special projects as requested from time-to-time by management team.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Front of House Cashier/Barista
Specialties
Sunnyvale, CA
01.2017 - 01.2019
- Delivered exceptional customer service in a high-volume café environment.
- Prepared coffee and beverages to brand standards and trained new employees.
- Supported event setup, inventory management, and product displays.
- Cross-trained in various departments within the store as needed.
- Utilized problem solving skills when dealing with difficult customers or situations.
- Assisted with training new employees on register operations and customer service techniques.
Education
Associate - Environmental Studies
De Anza College
Cupertino, CA05.2025
High School Diploma -
Fremont High School
Sunnyvale, CASkills
- Public Outreach & Community Engagement
- SB1383 & Recycling Compliance
- Waste Diversion & Data Tracking
- Bilingual – Fluent in English and Spanish
- Field Work & Route Observations
- Microsoft Office / Google Workspace
- Customer Service & Communication
- Administrative Support & Scheduling
- Customer service
- Outreach coordination
Timeline
Outreach Coordinator
Specialty Solid Waste & Recycling
01.2022 - Current
Office Coordinator
Nahal Ashouri, DDS, MS
01.2020 - 01.2022
Front of House Cashier/Barista
Specialties
01.2017 - 01.2019
Associate - Environmental Studies
De Anza College
High School Diploma -
Fremont High School
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