Lizmar Paulino

• Provide real-time translation between English and Spanish for patients and staff, ensuring clear, compassionate communication, and improving overall patient experience and care coordination.
• Assisted physical therapists in providing patient care and treatment, including preparing treatment areas and equipment.

• Supported patients during therapy sessions by providing guidance, motivation, and assistance with exercises and activities.

• Maintained cleanliness and organization of the therapy area to ensure a safe and comfortable environment for patients.

• Scheduled appointments for patients, ensuring efficient use of therapists' time while accommodating patient needs.

• Documented patient progress accurately in the electronic medical records system, tracking improvements over time.

• Provided excellent customer service to patients by addressing inquiries, resolving issues promptly, and maintaining a positive attitude.

• Assisted in the implementation of therapeutic modalities such as heat packs or electrical stimulation under the supervision of licensed therapists.

• Performed administrative tasks such as filing documents, answering phone calls, and scheduling appointments.

• Demonstrated empathy towards patients' pain or discomfort while assisting them during therapy sessions.