Liz Mariana Parra Salom
Orlando ,FL
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Air Systems
Orlando, FL
2024.02 - 2024.08
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
Customer Service Cashier
Dunkin' Donuts
Orlando, FL
2023.07 - 2024.01
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service by helping customers locate items they were looking for.
Secretary
Medcap Health and Beauty Institutw
Orlando, FL
2023.01 - 2023.07
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Assistant Manager
Brand and Solutions
Orlando, FL
2022.06 - 2022.12
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed completed work to verify consistency, quality, and conformance.
- Proposed or approved modifications to project plans.
Education
English Program -
Valencia College
Orlando, FL2023-10
English Program -
IlSC
Montreal, Canadá 2022-06
High School Diploma -
Colegio Americano De Bogotá
Colombia2021-12
Associate of Arts - Business Administration And Management
Valencia College
Orlando, FLSkills
- Meeting facilitation
- Schedule oversight
- Staff Supervision
- Employee Scheduling
- Organization skills
- Communication
- Leadership
- Analytical Thinking
- Customer Relations
- Teamwork and Collaboration
Affiliations
- Gym
- Reading
- Meditation
- Studies
Certification
- English Advanced at Valencia College
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Assistant Manager
Air Systems
2024.02 - 2024.08
Customer Service Cashier
Dunkin' Donuts
2023.07 - 2024.01
Secretary
Medcap Health and Beauty Institutw
2023.01 - 2023.07
Assistant Manager
Brand and Solutions
2022.06 - 2022.12
English Program -
Valencia College
English Program -
IlSC
High School Diploma -
Colegio Americano De Bogotá
Associate of Arts - Business Administration And Management
Valencia College