Liz Maribelle Bauerfeind (Ruiz)
Henderson,NV
Summary
Experienced in performing administrative and certain clinical duties under the direction of a physician. Goal-oriented individual with pleasant personality and a tenacity that knows no limitations. A Multitasking Medical Liaison who is considered highly ambitious and willing to meet or exceed expectations
Overview
25
25
years of professional experience
1
1
Certification
Work History
Caregiver
Department of Veterans Affairs
Henderson, NV
12.2017 - 05.2024
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Administered prescribed medications on a timely basis following care plan instructions.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Provided emotional support for patient who were experiencing depression or anxiety due to their illness or disability.
- Coordinated transportation services for clients when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Accompanied clients to social events such as movies or plays.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assured proper nutrition by grocery shopping and monitoring food consumption levels.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted with meal planning to meet nutritional plans.
Uber Partner
Uber Technologies Inc.
San Francisco, CA
12.2017 - 10.2020
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Responded to customer inquiries in a timely manner via phone or text message.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Established positive relationships with customers through courteous interactions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
Medical Liaison Coordinator
St Jude Heritage Healthcare
Fullerton, CA
04.1999 - 02.2006
- Resolved customer complaints in a timely manner while upholding company standards.
- Organized team events to promote a positive work environment.
- Maintained calendars of upcoming events, meetings and deadlines.
- Facilitated communication between different departments in order to resolve issues quickly.
- Ensured compliance with company policies and procedures related to project management activities.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Dietary Clerk
PAM Rehabilitation Hospital
Centennial Hills, NV
10.2023 - Present
- Responded promptly to customer complaints or inquiries about food quality or service issues.
- Checked expiration dates on all food products prior to serving them to patients.
- Maintained records of patient meal selections and special diets.
- Collaborated with dietitians to ensure proper nutrition was being provided to each patient.
- Monitored temperature logs for cold foods served in accordance with health department regulations in Nourishment room.
- Ensured that menus were updated daily based on availability of ingredients or changes in nutritional requirements.
- Communicated effectively with other members of the healthcare team regarding patient needs and dietary concerns.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Served specific meals to patients with special dietary needs.
- Stocked food and snacks for Nourishment room.
- Treated patients and team members with dignity and respect.
- Followed dietary procedures in accordance with established policies.
Education
Dialysis Technician - Dialysis Technology
CSN
Las Vegas, NV09-2023
Medical Assistant Certification - Medical Assisting
UEI College - Cerritos
Cerritos, CA07-1998
Skills
- Mobility Assistance
- Documentation
- HIPAA Compliance
- Patient Companionship
- Incident Reporting
- Compassionate client care
- Care Plan Adherence
- Progress Documentation
- English, Spanish (fluentcy)
- First aid and safety
- Emotional Support
- Strong Ethics
- Compassionate communication
- Direct Patient Care
- Medical record-keeping
- Problem-Solving
- Flexible Schedule
- Dependable and Responsible
- Community activities
- Multitasking and Organization
- Client documentation
- Medication and Appointment Reminders
- Patient Assessments
- Compassionate Care
Accomplishments
- Awarded Values in Action by St. Joseph Health System Twice for Excellence-Personal and Professional development, accountability, innovation, team work and commitment to quality.
- Twice for Service-Unique opportunity to serve one another, the community and society.
- Once for Justice-structures that are attuned to the needs of the vulnerable and disadvantaged and that promote a sense of community among all persons.
Certification
- Medical Assistant Certification
- Basic Live Support certification good until 06/2025
- withdrawal blood certification United Education Institute
- Universal Precautions and HepB prevention for Healthcare workers United Education Institute
Timeline
Dietary Clerk
PAM Rehabilitation Hospital
10.2023 - Present
Caregiver
Department of Veterans Affairs
12.2017 - 05.2024
Uber Partner
Uber Technologies Inc.
12.2017 - 10.2020
Medical Liaison Coordinator
St Jude Heritage Healthcare
04.1999 - 02.2006
Dialysis Technician - Dialysis Technology
CSN
Medical Assistant Certification - Medical Assisting
UEI College - Cerritos
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