Lizette Cervantes
Crowley,TX
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, assisting physician, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
MD Family Clinic
Irving, TX
02.2019 - Current
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Greeted patients and visitors in a professional and friendly manner.
- Verified insurance coverage for each patient visit.
- Trained employees in their job functions, safety standards, and internal work regulations.
- Prepared patient charts prior to each appointment.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Performed routine laboratory tests such as urinalysis and blood draws.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Performed clerical duties, such as filing documents, entering data into the computer system, photocopying forms, and documents.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Processed referrals for specialist visits or diagnostic tests.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Enter accurate patient data into the (ECW), eClinicalWorks.
- Provided translation services for Spanish-speaking patients, enhancing communication and patient satisfaction.
Education
High School Diploma -
Penn Foster PCI Health Training
Dallas01-2018
Cetificate - Medical Office Assistance
PCI Health Training Center
Dallas, TX01-2018
Skills
- HIPAA Compliance
- Multitasking and Organization
- Attention to Detail
- Phone and Email Etiquette
- Medical Records Management
- Physician assistance
- Problem-Solving
- Bilingual
- Positive Attitude
- Team Leadership
- Understanding of medical terminology and billing
- Workload Management
Timeline
Medical Office Assistant
MD Family Clinic
02.2019 - Current
High School Diploma -
Penn Foster PCI Health Training
Cetificate - Medical Office Assistance
PCI Health Training Center
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