Energetic and multilingual professional with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
12
12
years of professional experience
Work History
Realtor
Orlando Regional Realtor Association
07.2020 - Current
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Preform all Real Estate agent transactions required when representing buyer and/or sellers, including contract negotiation, scheduling, closing, marketing, educating on aspects of housing market and investment properties, etc.
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Business Development Manager
TrustHome Properties, Inc
09.2021 - 09.2022
Respond to inbound leads, qualifying and converting prospecting leads into clients
Meet with qualified prospective leads, visiting property to ensure suitability
Complete necessary paperwork & documents to sign clients and onboard them
Inputting data/onboarding owner into office software relating to new accounts, handing over to property manager and leasing
Work closely with property management department, leasing department, finance department to ensure effective management of rental properties.
Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Land Development Coordinator
Lennar Homes, LLC
12.2019 - 04.2020
Provide administrative support to Executive leadership team on land department matters
Prepare, scan, file, and track land contracts
Oversee new vendor set up- insurance, tax info, etc
Receive, distribute and file (hard copy and electronic) all documents for the department
Maintain electronic budgets updated with contracts, POs, invoices etc
Send vendor packages, review for compliance before sending to accounting for corporate approval
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Executive Associate Administrator
Union One Realty, Corp.
01.2012 - 12.2019
Supervised and supported all office staff and operations, recognizing opportunities for improvement by examining alternative solutions to optimize day to day operations
Identified and resolved customer problems and concerns ensuring customer satisfaction
Collaborated with staff and customers in implementing efficient workflow/process procedures resulting in minimizing errors and improving customer experience and retention.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
President of NHORA San Mateo Chapter – Volunteer Job at National Hispanic Realtor Association (NHORA)President of NHORA San Mateo Chapter – Volunteer Job at National Hispanic Realtor Association (NHORA)