Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizvi Felix

Tucson,AZ

Summary

Expertise in rapidly acquiring new skills and concepts. Committed to enhancing customer satisfaction through exceptional service. Demonstrated ability to build strong client relationships and deliver top-tier support. Proven communication skills contribute to positive customer experiences.

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
Tucson, AZ
10.2021 - Current
  • Delivered exceptional customer service in a fast-paced, high-volume environment.
  • Supported the onboarding and training of new team members, ensuring smooth integration into company policies, performance expectations, and workplace values.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Developed and maintained relationships with customers to ensure their satisfaction, and fostered customer loyalty.
  • Promoted fair and respectful workplace practices, aligning with the company’s values, and contributing to a positive employee experience.

Education

Bachelor of Arts - Psychology

University of Arizona
Tucson, AZ
05-2025

Skills

  • Research methodologies
  • Statistical analysis
  • Active listening
  • Customer service and support
  • Behavioral health support for deployment readiness
  • Conflict resolution

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Barista

Dutch Bros
10.2021 - Current

Bachelor of Arts - Psychology

University of Arizona

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