LIZZ KHAN
Concord,CA
Summary
Director-level HR leader guiding workforce planning, organizational restructuring, and compliance programs that reduce risk and support growth. Advises senior leaders on employee relations, investigations, compensation, benefits, and change management, while coaching managers and improving HR processes, handbook standards, and employee programs.
Overview
1
1
Language
12
12
years of professional experience
Work History
DIRECTOR OF PEOPLE AND ADMINISTRATION
Bread SRSLY
01.2020 - Current
- Lead the organization's overall people strategy, HR operations, compliance, and employee experience—serving as a strategic partner and member of leadership and a trusted advisor to managers and employees.
- Develop and execute an enterprise-wide HR strategy aligned with business goals, organizational growth, culture, and workforce needs.
- Advised executives and managers on employment law, employee relations, performance management, workplace investigations, accommodations, disciplinary matters, and risk mitigation, enhancing compliance and fostering positive workplace culture.
- Led organizational restructurings and reorganizations, including workforce planning, role redesign, reporting structures, communications, and change management.
- Built and maintained comprehensive HR compliance programs covering employment practices, wage and hour requirements, leave administration, workplace policies, and regulatory obligations, ensuring adherence to legal standards and minimizing risk.
- Oversee payroll and benefits, ensuring accurate, timely administration and effective coordination with vendors and internal stakeholders.
- Designed and implemented employee benefits and rewards programs that enhanced attraction, retention, engagement, and total employee well-being, contributing to a positive organizational culture.
Director of Human Resources
Third Culture
01.2024 - Current
- Serving as senior HR advisor to leadership and managers on employee relations, compliance, performance management, compensation, benefits, and organizational development.
- Managed complex employee relations issues and collaborated with legal counsel to mitigate organizational risk.
- Developed and implemented HR policies, procedures, and employee handbook revisions to ensure compliance and support organizational goals.
- Created employee development and career progression programs to strengthen retention and internal advancement.
- Coached managers on performance concerns, difficult conversations, and team dynamics to enhance employee development and leadership effectiveness.
- Managed payroll and benefits administration and improved processes for accuracy, compliance, and employee service.
- Supported restructuring efforts, including workforce planning, job architecture, communications, and transition management.
DIRECTOR OF HUMAN RESOURCES/CONSULTANT
Saul's Deli
11.2025 - Current
- Advised leadership and managers on employee relations, compliance, performance management, compensation, benefits, and organizational development.
- Managed complex employee relations matters to resolve conflicts and enhance workplace harmony.
- Coached managers on performance issues and effective leadership practices to improve team dynamics and employee development.
- Designed and delivered manager training covering HR fundamentals, compliance, performance management, interviewing, feedback, and inclusive leadership.
- Supported organizational restructuring initiatives by developing a clear hierarchy and defining current job descriptions.
PAYROLL AND HR MANAGER
ACE Construction
Hayward, California
01.2019 - 01.2020
- Coordinated benefits administration, leave requests, and payroll issue resolution.
- Coordinated benefits administration and processing of leave requests while resolving payroll issues to enhance employee satisfaction.
- Handled confidential employee concerns with professionalism and discretion.
- Ensured compliance with labor laws and safety policies, while upholding company procedures to mitigate legal risks.
- Developed training materials for new hires and tailored HR processes to improve onboarding experience.
- Advised supervisors on hiring practices, discipline, and employee relations.
- Addressed confidential employee concerns with sensitivity and care. with professionalism and discretion.
- Managed recruitment, onboarding, and employee records for construction field teams.
- Developed training materials for new hires and site-specific HR processes.
- Directed HR programs, policies and processes to improve operational efficiency.
- Evaluated current HR processes and recommended changes to improve efficiency.
- Encouraged open communications, promoting a positive and pro-employee work environment.
- Held exit interviews and documented the information discussed with employees.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Provided HR consultation services to leadership and department heads.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Ensured compliance with federal, state and local employment laws.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on the basis of merit and relevance with the job.
- Identified operational weaknesses to improve or innovate people, programs and processes.
HUMAN RESOURCES MANAGER
United Business Bank
01.2017 - 01.2019
- Spearheaded onboarding for mergers and acquisitions, facilitating team growth from 78 to over 500 personnel.
- Managed HR operations, employee relations, compliance, payroll, benefits, recruiting, onboarding, and performance management to support organizational effectiveness.
- Interpreted and applied employment laws and regulations while advising managers on workplace decisions and employee concerns.
- Conducted employee relations investigations and provided recommendations to leadership.
- Developed HR policies, procedures, and employee communications.
- Supported organizational change and restructuring initiatives while maintaining clear communication and employee trust.
- Established career development and succession-planning practices, enhancing internal talent pipelines.
OPERATIONS AND HR MANAGER
Air Vapor
Concord, CA
01.2019 - 10.2019
- Develop and implement DEI initiatives focused on equitable practices, inclusive leadership, employee belonging, and access to professional opportunities.
- Collaborated with leadership to enhance organizational culture, improve employee engagement, and foster team collaboration.
- Establish HR processes and programs that scale with organizational growth while maintaining a high-touch employee experience.
- Develop and deliver manager training programs focused on effective leadership, employment practices, performance conversations, employee development, and inclusive management.
- Coach managers and leaders through complex employee situations while strengthening their capabilities in communication, performance management, conflict resolution, feedback, and leadership
- Create career pathing frameworks that provide employees with greater visibility into advancement opportunities, skill development, competencies, and internal mobility.
- Updated employee handbook and HR policies to ensure legal compliance, practicality, and alignment with company culture.
- Developed employee recognition and rewards programs to reinforce company values and acknowledge high performance.
- Use employee feedback, engagement data, turnover trends, and organizational insights to identify opportunities and drive continuous improvement.
HUMAN RESOURCES MANAGER
McCracken and Woodman
01.2016 - 01.2017
- Managed full-cycle human resource operational activities to maximize employee performance.
- Administered benefits enrollment and leave requests while ensuring HR records were maintained confidentially, accuracy.
- Coordinated payroll processes and addressed employee inquiries regarding pay and deductions.
- Monitored HRIS data and prepared reports for leadership and audit requests.
- Handled sensitive employee and company information with the highest level of confidentiality and discretion.
- Evaluated HR processes and recommended changes, enhancing operational efficiency.
- Provided HR consultation services to leadership and department heads.
- Maintained compliance with banking policies, labor laws, and internal HR procedures.
- Aligned HR policies with federal and local regulations.
PERSONNEL MANAGER
Schneider Wallace Cottrell Konecky
01.2015 - 01.2016
- Designed and delivered manager training on HR fundamentals, compliance, performance management, interviewing, feedback, and inclusive leadership to enhance managerial effectiveness.
- Partnered with leaders to build collaborative, high-performing teams, enhancing employee engagement through targeted initiatives.
- Developed employee recognition and rewards initiatives to boost engagement and reinforce organizational values.
Skills
- HR strategy
- HR compliance
- Compliance strategy
- Payroll & HR Operations
- Payroll management
- Benefits Administration
- Benefits management
- Compensation & Employee Rewards
- Employee investigations
- Policy development
- Handbook development
- Labor law
- Employee relations
- Change management
- Workforce Planning
- Organizational change
- Succession planning
- Performance management
- Talent retention
- Employee experience
- Strategic thinking
- Organizational effectiveness
- Management advisory
- Team engagement
- Leadership coaching
- Staffing strategy
- DEI strategy
- Employee relations
- Compliance strategy
Accomplishments
- BEST PLACES TO WORK
- BPTW 2021
- BREAD SRSLY
- Implementation of the Four Day Workweek
- Employment Law & Compliance: Built practical HR compliance frameworks that reduced risk while enabling managers to make confident, consistent employment decisions.
- Organizational Transformation: Led HR strategy during company reorganizations, helping redefine roles, reporting structures, teams, and workforce priorities.
- Career Development: Created career pathing and development programs that gave employees clearer advancement opportunities and managers better tools for developing talent.
- Manager Development: Established manager coaching and training programs focused on leadership effectiveness, employee relations, performance, communication, and compliance.
- Rewards & Recognition: Built employee rewards and recognition programs aligned with company values, performance, and retention objectives.
- HR Infrastructure: Authored and modernized employee handbooks, policies, procedures, and HR processes to create a consistent and scalable employee experience.
- DEI & Culture: Advanced DEI and employee engagement initiatives designed to foster inclusion, belonging, equitable opportunity, and stronger teams.
- Total Rewards: Strengthened payroll, benefits, compensation, and employee rewards programs while balancing employee needs, business objectives, and compliance requirements.
Languages
Spanish
Native/ Bilingual
Timeline
DIRECTOR OF HUMAN RESOURCES/CONSULTANT
Saul's Deli
11.2025 - Current
Director of Human Resources
Third Culture
01.2024 - Current
DIRECTOR OF PEOPLE AND ADMINISTRATION
Bread SRSLY
01.2020 - Current
OPERATIONS AND HR MANAGER
Air Vapor
01.2019 - 10.2019
PAYROLL AND HR MANAGER
ACE Construction
01.2019 - 01.2020
HUMAN RESOURCES MANAGER
United Business Bank
01.2017 - 01.2019
HUMAN RESOURCES MANAGER
McCracken and Woodman
01.2016 - 01.2017
PERSONNEL MANAGER
Schneider Wallace Cottrell Konecky
01.2015 - 01.2016