Lizzan Faccio
Manager
Alpharetta,GA
Summary
First-class problem solver with excellent interpersonal skills. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
27
27
years of professional experience
Work History
Home Decor Department Lead
Hobby Lobby
Alpharetta, GA
07.2020 - Current
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Chaired department meetings covering new implementations, problem-solving and other operational areas.
- Managed department projects and quality assurance.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays.
- Implemented corporate planograms for new department products.
- Managed inventory ordering and average of 1400 weekly items, process it and put it on floor.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Cashier
- Customer service manager including translations in Spanish for all Latin customers that can't communicates in English.
Manager
Faccio Pizza
San Juan , Puerto Rico
05.1995 - 07.2020
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Cross-trained existing employees to maximize team agility and performance.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Conducted weekly inventories of raw materials and components on work floor.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Do payroll.
- Enter bills and prepared weekly and monthly payments.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Manage over 350 orders weekly.
Education
BBA - Business Management
University of Puerto Rico - Cayey
Cayey, PR05.1995
Skills
- Operations
- Relationship building and management
- Recruiting and Hiring
- Business development and planning
- Fully bilingual Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Decor Department Lead
Hobby Lobby
07.2020 - Current
Manager
Faccio Pizza
05.1995 - 07.2020
BBA - Business Management
University of Puerto Rico - Cayey
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