Lizzeth Valencia
Colton
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
20
20
years of professional experience
Work History
Team Leader, shipping and delivery
Forest River RV
Rialto
08.2020 - 12.2024
- Led team meetings to discuss project updates and address concerns.
- Trained new team members on standard operating procedures and safety protocols.
- Monitored team performance and provided constructive feedback regularly.
- Implemented process improvements to enhance workflow efficiency within the team.
- Offered training and support to keep team members motivated and working toward objectives.
- Overseeing the shipping and delivery process, ensuring timely and accurate delivery of goods.
Office Clerk
White Fields
Riverside
01.2017 - 02.2018
- Organized and maintained office records and files efficiently.
- Assisted in scheduling appointments and coordinating office events.
- Supported team members with administrative tasks as needed.
- Managed incoming calls and directed inquiries to appropriate staff.
Case Manager
Partners Advantage Insurance Services,LLC
Riverside
03.2010 - 08.2015
- Facilitated communication between clients and insurance providers for efficient service.
- Resolved client inquiries promptly, maintaining a high level of customer service.
- Documented case notes accurately for compliance and future reference purposes.
- Monitored client policies progress through regular follow-up contacts.
Medical Interpreter
West coast interpreters
Corona
02.2009 - 03.2010
- Facilitated clear communication between healthcare providers and patients.
- Interpreted medical terminology accurately during appointments and procedures.
- Assisted in navigating healthcare systems for non-English speaking patients.
- Explained the purpose of medications, tests, procedures and treatments clearly so that non-English speaking patients could understand them.
Receptionist
TMCobb co
Riverside
01.2005 - 04.2007
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Assisted with administrative tasks, including data entry and correspondence.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
High School Diploma -
Arroyo Valley High School
San Bernardino, CA01-2004
Skills
- Team leadership
- Process improvement
- Performance monitoring
- Training and development
- Time management
- Customer service
- Data entry
Languages
Spanish
Professional
References
References available upon request.
Timeline
Team Leader, shipping and delivery
Forest River RV
08.2020 - 12.2024
Office Clerk
White Fields
01.2017 - 02.2018
Case Manager
Partners Advantage Insurance Services,LLC
03.2010 - 08.2015
Medical Interpreter
West coast interpreters
02.2009 - 03.2010
Receptionist
TMCobb co
01.2005 - 04.2007
High School Diploma -
Arroyo Valley High School
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