Overview
Work History
Education
Skills
Languages
Timeline
Intern
Lizzette Fontanet

Lizzette Fontanet

Los Angeles,CA

Overview

14
14
years of professional experience

Work History

Teller

Money Mart
Los Angeles , CA
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Phone Sales Representative

Home Depot
12.2021 - Current
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Troubleshot problems for callers and helped independently resolve common issues.

Collections Specialist

Curacao
11.2009 - 11.2019
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Education

Master Of Computer Applications - Computer Graphics

Manual Arts- Crenshaw Community Adult School
Los Angeles, CA
06.1994

Skills

  • Script Reading
  • CRM Software
  • Call Documentation
  • Warm Calling

Languages

Spanish
Full Professional

Timeline

Phone Sales Representative

Home Depot
12.2021 - Current

Collections Specialist

Curacao
11.2009 - 11.2019

Master Of Computer Applications - Computer Graphics

Manual Arts- Crenshaw Community Adult School

Teller

Money Mart

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Lizzette Fontanet