Lizzette Fontanet
Los Angeles,CA
Overview
14
14
years of professional experience
Work History
Teller
Money Mart
Los Angeles , CA
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Phone Sales Representative
Home Depot
12.2021 - Current
- Completed daily cold calling and outreach to build sales pipeline.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Troubleshot problems for callers and helped independently resolve common issues.
Collections Specialist
Curacao
11.2009 - 11.2019
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Education
Master Of Computer Applications - Computer Graphics
Manual Arts- Crenshaw Community Adult School
Los Angeles, CA06.1994
Skills
- Script Reading
- CRM Software
- Call Documentation
- Warm Calling
Languages
Spanish
Full Professional
Timeline
Phone Sales Representative
Home Depot
12.2021 - Current
Collections Specialist
Curacao
11.2009 - 11.2019
Master Of Computer Applications - Computer Graphics
Manual Arts- Crenshaw Community Adult School
Teller
Money Mart