Lizzi Valle
Central Islip,NY
Summary
Adaptable and detail-oriented professional with a background in Visual Merchandising, customer service, team leadership and contact tracing. Known for strong work ethic, fast learning and effective communication. Adept at working in fast paced environments and contributing to team success. Seeking to bring a positive attitude and hands-on experience to a growth-oriented role.
Overview
8
8
years of professional experience
Work History
Sales Associate
Journeys
11.2024 - Current
- Provide excellent customer service by assisting shoppers with product selection, sizing, and checkout.
- Maintain an organized and visually appealing sales floor aligned with brand standards.
- Process transactions, handle returns/exchanges, and restock merchandise as needed.
- Contribute store goals through product knowledge and personalized service.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Visual Merchandising Manager
Gap Inc
12.2023 - 10.2024
- Designed and executed merchandising strategies to enhance the customer shopping experience.
- Boosted sales through data-driven visual displays aligned with seasonal promotions.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Monitored stock levels and minimized markdowns through inventory oversight.
- Managed merchandising standards and maintained consistency across distribution channels.
Sales Associate/Team Leader
Gap Inc
10.2022 - 12.2023
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Engaged with customers to build rapport and loyalty.
NYS Contact Tracer (COVID-19)
PCG
01.2021 - 03.2022
- Increased public health awareness by conducting thorough contact tracing investigations for COVID-19 cases.
- Interviewed COVID-19 positive individuals and documented exposure risks.
- Provided public health guidance, testing info, and quarantine instructions.
- Maintained confidential case records and collaborated with NYS health department.
Crew Member
Dunkin' Donuts
03.2017 - 01.2020
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
Central Islip Senior High School
Central Islip, NY06-2018
Skills
- Customer Service & Sales
- Visual Merchandising
- Bilingual : Fluent in English and Spanish
- Time and Inventory Management
- Data Entry & Documentation
- Team Leadership & Training
- Adaptability & Multitasking
- Goal oriented
- Store opening and closing
- Cash handling accuracy
- Retail store operations
- Strategic planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Journeys
11.2024 - Current
Visual Merchandising Manager
Gap Inc
12.2023 - 10.2024
Sales Associate/Team Leader
Gap Inc
10.2022 - 12.2023
NYS Contact Tracer (COVID-19)
PCG
01.2021 - 03.2022
Crew Member
Dunkin' Donuts
03.2017 - 01.2020
High School Diploma -
Central Islip Senior High School
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