Lizzie Martinez
Torrance,Ca
Summary
To obtain a position that will allow me to utilize my leadership capabilities, strong credit knowledge and assist the company in accomplishing business initiatives and objectives.
10+ years underwriting experience.
Overview
19
19
years of professional experience
Work History
Consumer Loan Underwriter 4, Portfolio Lending
Wells Fargo Home Mortgage
09.2015 - 05.2024
- Analyzed customers credit, income, asset, and collateral documentation to make a sound risk decision while reviewing company and investor regulations
- Duties:
- Analyzed business tax returns
- Holding signing authority of $2,500,000.00
- Ensured company and regulatory policies were met when reviewing new assigned loans
- Utilized high level analytical and problem-solving skills, ability to quickly identify deficiencies
- Assessing loan losses and delinquencies to identify root cause and trends
- Reviewed QM and non-QM loans and had some exception authority
- Resolved and identified complex customer loan problems to prevent negative impact on operations and business direction.
- Facilitated effective project management on complex underwriting issues for senior leadership, slashing budget concerns by 100%.
Lending Manager I
Wells Fargo Home Mortgage
04.2014 - 08.2015
- Managing 11 conventional and government underwriters, including 2 remote team members, for Region 1 Atlanta Area
- Underwrote conventional conforming loans for all of Region 1 to meet company and investor requirements
- Duties:
- Involved with all key HR issues including promotions, performance reviews, raises and accountability; resolve conflicts, determine salaries and interview, hire, coach and develop
- Managed daily capacity to ensure that the sites service level agreement was maintained
- Conducted daily huddles with staff to direct workflow and set expectations
- Held daily partnerships calls with sales and processing management to ensure everyone was in sync with workflow and priorities for the team
- Promoted from Consumer Loan Underwriter 3 to Lending Manager February 2015
- Consistently exceeded production and quality requirements monthly
- Underwrote conforming loans to comply with company and investor standards
- Analyzed financial statements and tax returns to complete underwriting process.
- Lead team charged with consumer lending compliance and risk evaluation.
- Optimized underwriting guidelines, resulting in improved decision-making accuracy for loan applications.
- Mentored junior team members to enhance their knowledge of lending products and processes.
- Delivered exceptional customer service, consistently resolving issues promptly and maintaining high levels of client satisfaction.
- Supervised team of 12 underwriters loan officers, promoting positive environment and instilling model of hard work and dedication.
- Enhanced customer satisfaction by providing tailored financial solutions for individual client needs.
- Recruited, interviewed, and hired new employees bringing value to lending department.
- Negotiated favorable terms with third-party vendors for outsourced services related to the lending process.
- Leveraged market insights to identify growth opportunities and expand the organization''s lending operations.
- Managed risk effectively by closely monitoring loan performance and conducting thorough credit assessments.
- Streamlined the lending process, reducing turnaround time and improving efficiency in loan approvals.
- Implemented best practices in credit analysis to minimize default rates and maintain a healthy loan portfolio.
- Trained newly hired employees to provide information regarding processes, procedures and deadlines.
- Provided ongoing coaching and support to team members, cultivating an environment conducive to professional growth and development.
- Conducted weekly one-on-one meetings with employees to provide performance evaluations, resolve issues, and answer questions.
- Improved operational efficiency by identifying areas for improvement within the loan processing system, implementing changes as needed.
Lending Manager II, AVP
Wells Fargo Home Mortgage
07.2012 - 04.2014
- Lead the day-to-day coaching, development, and workflow of ten level 3 and 4 underwriters in conventional conforming and non-conforming lending
- Duties:
- Ensured company and regulatory policies were met by reviewing weekly reporting
- Utilized high level analytical and problem solving skills, ability to quickly identify deficiencies
- Assessing loan losses and delinquencies to identify root cause and trends
- Involved with all key HR issues including promotions, performance reviews, raises and accountability; resolve conflicts, determine salaries and interview, hire, coach and develop
- Conducted weekly staff meetings covering trends, updates and policy changes
- Managed daily capacity to ensure that the sites service level agreement was adhered to
- Managing exempt and nonexempt team members
- Trained staff; enforced adherence to quality standards, best practices and budgetary guidelines
- Promoted from Consumer Loan Underwriter 4 to Lending Manager II in July of 2012
- Underwrote conforming and non-conforming conventional loans to company and investor guidelines
- Mentored junior team members to enhance their knowledge of lending products and processes.
- Supervised team of 12 loan officers, promoting positive environment and instilling model of hard work and dedication.
- Provided ongoing coaching and support to team members, cultivating an environment conducive to professional growth and development.
- Optimized underwriting guidelines, resulting in improved decision-making accuracy for loan applications.
- Championed a culture of continuous improvement within the department by encouraging proactive problem-solving approaches among staff. 20.Spearheaded cross-functional projects aimed at enhancing overall business performance, resulting in increased profitab
- Leveraged market insights to identify growth opportunities and expand the organization''s lending operations.
Underwriter/Loan Servicing Specialist
Wells Fargo Home Mortgage
03.2009 - 07.2012
- Analyzed customers credit, income, asset, and collateral documentation to make a sound risk decision while reviewing company and investor regulations
- Consistently maintained exemplary production and quality results
- Underwrote multiple products including HARP, HAMP, Modifications, and Wholesale lending
- Duties:
- Held signing authority of $750,000.00
- Researched and analyzed complex and unusual transactions to find out of the box solutions
- Collaborated with brokers, account executives, account managers, and funding associates to ensure a positive customer experience
- Prepared quality control reports for foreclosure files
- Completed second level reviews
- Collaborated with the RD department to develop and implement training for the department
- Selected to participate on the team that worked with legal to develop and review changes in underwriting guidelines
- Coached and mentored processors on submitting quality loan applications
- Volunteered to work as a Loan Servicing specialist for 1.5 years (03/11-07/2012)
- Volunteered to work on the HAMP project for 1 year as an underwriting SME (09/09-08/2010)
- Hired by Wells Fargo after contract underwriting in HARP for 6 months
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
- Assisted in developing training materials used to educate new hires on essential job functions, contributing to their successful onboarding and integration into the team.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
- Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
- Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Collaborated with sales teams to develop competitive pricing strategies for new products, increasing market share.
- Ensured compliance with regulatory requirements through diligent monitoring of industry changes and updating internal policies accordingly.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Determined and documented loan conditions and communicated requirements and decisions.
- Achieved high levels of underwriter certification, demonstrating commitment to professionalism and continuous learning.
- Enhanced customer satisfaction, providing detailed explanations on underwriting decisions and policy benefits.
- Boosted team productivity by leading workshops on advanced underwriting principles and practices.
- Fostered innovation in underwriting methods, actively participating in industry forums and workshops.
Underwriter II
Countrywide Home Loans
03.2007 - 06.2008
- Conforming and non-conforming (lending authority of $1.5 million)
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
Senior Underwriter
The Mortgage Store
05.2006 - 02.2007
- (non-conforming UW)
- Mentored junior underwriters, fostering their professional growth and enhancing team performance.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
Underwriter II
National City Mortgage Corp
09.2005 - 07.2006
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
Education
Bachelor of Science - accounting
National University
La Jolla, CA01.2004
Associate in arts - Business Administration
West Los Angeles College
West Los Angeles Ca 01.2000
Skills
- Results Driven
- Underwriting
- Risk Management
- Coaching / Mentoring
- Adaptable
- Performance Management
- Excel
- Outlook
- AS400
- DU
- LP
- CORE
- LIS
- TILA-RESPA/TRID
- MSP
Additional Underwriting Experience
- Countrywide Home Loans, Underwriter II, 03/01/07, 06/30/08, Conforming and non-conforming (lending authority of $1.5 million)
- The Mortgage Store, Senior Underwriter, 05/01/06, 02/28/07, (Non-conforming UW)
- National City Mortgage Corp, Underwriter II, 09/01/05, 07/31/06
- Countrywide Home Loans, Underwriter, 07/01/01, 08/31/05, (Conforming and non-conforming UW)
Accomplishments
Top producer
Languages
Spanish
Native or Bilingual
Timeline
Consumer Loan Underwriter 4, Portfolio Lending
Wells Fargo Home Mortgage
09.2015 - 05.2024
Lending Manager I
Wells Fargo Home Mortgage
04.2014 - 08.2015
Lending Manager II, AVP
Wells Fargo Home Mortgage
07.2012 - 04.2014
Underwriter/Loan Servicing Specialist
Wells Fargo Home Mortgage
03.2009 - 07.2012
Underwriter II
Countrywide Home Loans
03.2007 - 06.2008
Senior Underwriter
The Mortgage Store
05.2006 - 02.2007
Underwriter II
National City Mortgage Corp
09.2005 - 07.2006
Bachelor of Science - accounting
National University
Associate in arts - Business Administration
West Los Angeles College